Your Ally for the Future Forward-thinking ICT company providing tailored, innovative technology solutions and expert IT consulting to drive sustainable business growth. View More Our Services When Digitization and Sustainability Come Together SoSME is your solution for green digitalization

Looking to streamline operations, elevate guest experiences, and boost profitability — all while staying compliant and sustainable? SoSME Hospitality unites hotels, resorts, restaurants, and Cafés into one connected, easy to manage system. SoSME Hospitality is fully integrated with Tasty Ready. At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Hospitality & Restaurant Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences 01 Point of Sale (POS) for Restaurants Fast Order Entry with Customizable Menus Intuitive touchscreen interface for rapid order input Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options Support for dine-in, takeout, and delivery orders Quick edits and substitutions without restarting the order Table Management and Seating Plans Interactive floor plan with real-time table status (vacant, occupied, reserved) Assign servers to tables for accountability and tips tracking Manage table turns, merge or split tables Waitlist and reservation integration Split Bills, Multiple Payment and Tips Handling Easily split bills by item, guest, or amount Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card) Built-in tipping options with percentage suggestions Auto allocation of tips to servers and shift report . Create, Update, and Price Menu Items Easily Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level). Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials). Link menu items to recipes and ingredients for accurate cost and inventory updates. Multi-language support for international operations. Track Ingredient Usage and Recipe Costing Define standardized recipes with ingredient quantities and yields Track actual vs. expected usage for waste analysis Automatic cost calculation based on ingredient prices Adjust food cost margins and menu pricing with real-time cost fluctuations Seasonal Menu and Special Promotion Management Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks) Activate promotions linked to loyalty programs or sales campaigns Monitor performance of temporary menu items and promotions 03 Menu & Recipe Management 02 Reservations & Customer Management Table Reservations and Waitlist Management Real-time table availability display based on seating plans Accept reservations via phone, POS, website, or mobile app Manage walk-ins and waitlist with estimated wait time notifications Reservation reminders and no-show tracking Customer Profiles, Preferences, and Loyalty Programs Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences) Segment guests for targeted promotions or VIP treatment Track and reward loyalty points, visit frequency, or referrals Feedback Collection and Service Ratings Collect customer feedback via digital receipts, tablets, or post-visit surveys Rate service, food quality, and overall experience Link feedback to specific staff or shifts for performance management 04 Integration Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration Tableside ordering via mobile or tablet, synced directly with kitchen Orders instantly displayed on KDS screens in the kitchen by course and priority Reduce paper tickets with real-time status updates (e.g., in prep, ready, served) Notify waitstaff when orders are ready for delivery to the table Integration with Food Delivery Aggregators Orders from third-party delivery platforms automatically synced into the POS/KDS system. Unified dashboard for managing in-house, takeaway, and aggregator orders in one place. Aggregator-specific tags, delivery times, and order types visible to kitchen and staff. Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms.

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POS, Increase Efficiency, customer experience, and data accuracy. SoSME Trade Struggling with inventory management, compliance, efficiency, or data-driven decisions? SoSME Trade helps you overcome these challenges with smart tools built for trading and e-commerce success SoSME ERP - Build for Business. Designed for Impact. Contact ERP Sales Request a Demo SoSME ERP - Design Impact. Build Business. In today’s fast-paced and ever-evolving trading world, staying ahead is not an option — it’s a necessity. With SoSME Trade, you’re equipped to adapt, compete, and thrive. Designed for Trading & E-Commerce All-in-one ERP built for wholesale, retail, and online sales. Main Features SoSME Trade allows trading businesses to streamline operations, automate routine tasks, improve visibility, and make smarter business decisions. Just In Time (JIT) Inventory SoSME trade helps in optimizing inventory levels by calculating demand forecasts and managing stock at ideal levels. Demand Forecasting SoSME Trade can predict future demand based on historical data, market trends, and customer behavior, enabling businesses to prepare better for fluctuations. Batch Tracking & Traceability Trading firms often need to track products from purchase through delivery. SoSME trade provides batch tracking for every product, enabling traceability. Integrated POS SoSME Integrated POS delivers a seamless, user-friendly point-of-sale experience that connects with your entire business system within a single platform. More Features Retail & E-Commerce Increase Efficiency, customer experience, and data accuracy 01 Point of Sales (POS) Seamless Sales Processing at Physical Retail Outlets Fast and intuitive interface for cashiers to process sales, returns, and exchanges. Real-time synchronization with inventory and accounting modules. Barcode scanning and product lookup with pricing and tax rules applied automatically. Offline mode to continue transactions during network outages, with automatic syncing once reconnected. Support for Multiple Payment Methods (Cash, Card, Mobile Wallets) Integration with payment gateways and hardware (e.g., card readers, QR code scanners). Accepts diverse payment options: Cash Debit/credit cards Mobile wallets (e.g., Apple Pay, Google Pay, STC Pay) Gift cards and store credit Split payments (e.g., part cash, part card) Configurable for region-specific tax and payment regulations Customer Loyalty and Membership Management Enroll customers into loyalty programs directly at the POS. Track points, rewards, and promotional eligibility based on purchase history. Offer discounts or free items based on loyalty tiers or accumulated points. Connects to CRM for personalized offers and targeted promotions. Display loyalty status at checkout and apply benefits automatically. Returns and Exchange Handling Centralized return management Exchange processing Customer communication and tracking Automated emails/SMS updates for return status and refund timelines Self-service portal for customers to initiate returns, download labels, and track progress 03 Customer Relationship Management (CRM) Capture customer data, purchase history, and preferences Targeted marketing campaigns and personalized promotions Customer support ticketing and feedback management 05 Order and Fulfillment Management Real-time stock tracking across multiple stores and warehouses Automated reorder alerts and supplier management SKU and barcode management Centralized order processing from all sales channels Shipping and delivery tracking integration Returns and exchange handling 02 Pricing and Promotions Flexible Pricing Rules and Discount Structure Rule-based pricing: Set prices based on quantity, location, customer tier (e.g., retail vs. wholesale), or sales channel. Volume discounts: Automatically apply discounts for bulk purchases (e.g., “Buy 10, get 5% off”). Tiered pricing: Offer progressive price reductions based on purchase quantity thresholds. Time-based pricing: Enable special pricing during specific times (e.g., happy hour, clearance sales). Customer-specific pricing: Assign custom prices or discounts to VIPs, partners, or frequent buyers. BOGO and bundle offers: Create “Buy One Get One” or bundled product discounts with conditional rules. Campaign and Seasonal Promotion Management Promotion calendar: Schedule start and end dates for various campaigns (e.g., Black/White Friday, Eid, Back to School). Multi-channel campaign deployment: Launch unified promotions across POS, website, and mobile app. Auto-activation of promotions: Trigger discounts or price changes automatically during campaign periods. Promo code management: Generate and track the use of promotional codes with usage limits. Performance tracking: Monitor the impact of campaigns in terms of revenue, conversion, and ROI. Cross-Channel Pricing Consistency Centralized pricing engine: Manage all prices from a single control point to reduce errors and maintain consistency. Real-time updates: Ensure instant reflection of price changes across all channels and devices. Channel-aware promotions: Adapt the same promotion logic to work on both online and offline platforms. Customer trust and satisfaction: Prevent pricing mismatches that cause confusion or dissatisfaction. Audit trails: Track pricing changes over time for transparency and compliance. 04 E-Commerce Platform integration Sync product catalog, pricing, and promotions between ERP and online stores Order management across online and offline channels Automated inventory updates after online sales Analytics and Reporting 06 Sales performance by product, store, and channel Customer behavior insights Inventory turnover and demand forecasting

Build the future of ERP and Be part of our mission to champion sustainability and responsibility're aiming to streamline internal processes, meet evolving regulatory requirements, or lead in sustainable innovation, SoSME ERP is the comprehensive, scalable solution that grows with your business—and your impact. Build the future of ERP Be part of our mission to champion sustainability and responsibility. Scroll down to see open positions Our story It all started with a counter-intuitive product: an ERP designed specifically for Small and Medium Enterprises that helps manage business with greater accuracy and speed—while keeping costs affordable and delivering a fast return on investment. It’s an investment in better decision-making that protects your two most valuable resources: time and money. Founded in 2014 by Reflexion, a management consultancy firm, we have consistently aimed to distinguish ourselves through innovation and excellence. From the beginning, our focus has been on delivering tailored solutions that drive real business impact and help our clients achieve sustainable growth in a rapidly evolving market. Driven by our dedication to developing insightful solutions and delivering value to our clients, we seek to attract talented individuals who are enthusiastic about innovation, creativity, and driving business transformation. We take pride in our accomplishments and ongoing growth. It compels us, as a team, to deeply understand and uphold our code of ethics and conduct. In our profession, success and value depend on trust. In today's world, ethical behavior, moral action, and integrity are more crucial than ever for successful business development and exceptional client service. Therefore, we do our best to live up to our values every day. Open Positions Click on position to apply Engineering Software Engineer | Back End -------------------------------------------------------------------------Alexandria - Egypt AI product Engineer | Back End ------------------------------------------------------------------------Alexandria - Egypt Sales Account Executive | Retail -------------------------------------------------------------------------Riyadh- Saudi Arabia Account Executive | Retail -----------------------------------------------------------------------Dammam- Saudi Arabia Account Executive | F&B ----------------------------------------------------------------------------Riyadh- Saudi Arabia Account Executive | F&B -------------------------------------------------------------------------Dammam- Saudi Arabia Account Executive | Mid Market ----------------------------------------------------------------------------------Bahrain Account Executive | Mid Market ----------------------------------------------------------------------------Cairo- Egypt Account Executive | Mid Market -------------------------------------------------------------------------Beirut- Lebanon

Single Source of Truth Across the ERP The Master Management module in SoSME ERP is the backbone of the entire system, ensuring consistency, accuracy, and centralized control of all key business data. It eliminates redundancy, enhances data governance, and streamlines operations across departments. Master Data Management Your Single Source of Truth Across the ERP The Master Management module in SoSME ERP is the backbone of the entire system, ensuring consistency, accuracy, and centralized control of all key business data. It eliminates redundancy, enhances data governance, and streamlines operations across departments. 01 Multiple Location & Branch Management Define Multiple Branches, Stores, and Warehouses Set up an unlimited number of physical or virtual locations within the ERP system, including business units, branches, and warehouses. Assign Data Visibility by Branch or User Control access to data by assigning users to specific branches, ensuring that employees only see the data relevant to their role and location. Enable Location-Specific Reporting and Inventory Tracking Monitor performance and stock levels by location, with real-time reports on sales, purchases, inventory movement, and more. Define Fiscal Settings per Location Configure tax rules, currencies, and financial calendars independently for each branch or region, supporting compliance with local regulations. 02 Cost Centers & Departmental Accounting Define Departments, Profit Centers, and Cost Centers Organize your organization into logical units—such as departments or business segments—to track financial performance at a granular level. Tag Transactions for Analytical Reporting Apply dimension tags (e.g., cost center, department, project) to transactions, enabling detailed analysis and cross-sectional financial insights. Set Budgets and Monitor Performance by Dimension Allocate budgets per department or cost center and track actual performance against targets, supporting better financial control and accountability. Multi-Level, Customizable Chart of Accounts Structure your financial accounts with flexible, multi-tier hierarchies tailored to your business model. GL Account Type Assignment Classify accounts by type (asset, liability, income, expense, equity) to ensure accurate financial reporting and compliance. Mapping with Cost Centers, Business Units, and Departments Link GL accounts to specific cost centers, departments, or business units for detailed tracking and reporting. Localization Support Maintain account names in multiple languages—such as Arabic and English—to support regional and international teams. 03 Chart of Account Master 04 Item & Product Master SKU-Based Product Catalog (Goods & Services) Manage a unified catalog for both physical products and service items, each uniquely identified by SKU. Units of Measure (UoM), Item Groups, and Categories Define multiple UoMs per item and organize products using customizable groups and categories for streamlined management. Pricing Tiers, Tax Classes, and Inventory Valuation Methods Support multiple pricing levels, assign tax rules per item, and choose valuation methods (FIFO, Weighted Average, etc.). Barcode, Batch/Serial Number Tracking, and Product Images Enable barcode scanning, track inventory with batch or serial numbers, and attach images for easy item identification. UOM & Currency Master 05 Base and Alternative Units of Measure Define primary and secondary units of measure for each item to support flexible purchasing, sales, and inventory management. Conversion Factors Set precise conversion rates between units (e.g., box to piece, liter to milliliter) for accurate stock and transaction calculations. Multi-Currency Setup with Exchange Rate History Operate in multiple currencies with automated or manual exchange rate updates, and maintain historical rates for audit and reporting. Currency Rounding and Formatting Rules Customize rounding behavior and display formats for each currency, ensuring accuracy and regional compliance. Tax & Compliance Master 06 Define Tax Groups, Rules, and Rates Configure tax structures including standard, zero-rated, and exempt categories, with support for multiple jurisdictions. VAT Classifications, Exemption Flags, and ZATCA Codes Tag items and transactions with VAT types, apply exemptions where applicable, and assign ZATCA-compliant codes for e-invoicing and reporting in Saudi Arabia. Withholding Tax and Zakat Setups (GCC-Compliant) Set up and calculate withholding tax and zakat obligations in accordance with GCC regulations, with automated entries and reporting. 07 Vendor Master Comprehensive Supplier Database Maintain detailed supplier records including contact information, banking details, tax registration numbers, and contract documentation. Vendor Rating and Classification Classify suppliers by type, category, or strategic importance, and assign performance ratings based on delivery reliability, quality, and pricing. Purchase Terms, Delivery Terms, and Payment Preferences Define default purchase conditions for each supplier, such as Incoterms, lead times, preferred delivery methods, and payment terms (e.g., Net 30, advance, partial). Integrated with Procurement and Finance Seamless integration with the procurement cycle (RFQs, POs, GRNs) and finance workflows (invoices, payments, tax compliance) for end-to-end visibility and control. 08 Customer Master Centralized Customer Profiles Store complete customer information, including contact details, billing and shipping addresses, credit limits, and payment history. Classification by Region, Industry, or Customer Group Categorize customers for segmentation and analysis using customizable attributes such as territory, sector, or account type. Credit Limits, Payment Terms, and VAT Registration Tracking Define and enforce credit policies, assign flexible payment terms, and track VAT registration numbers for compliance and invoicing accuracy. Multi-Contact and Branch Support Manage multiple contact persons and branch locations under a single customer profile for enterprise clients or distributed organizations. Employee Master 09 Centralized Employee Profiles Maintain a complete employee record including personal details, job information, documents, and system credentials—all in one place. Integrated with Payroll & Attendance Seamlessly link employee profiles with payroll calculations, attendance logs, shift schedules, and leave records for end-to-end HR automation. Department, Job Title, and Manager Hierarchy Assign employees to departments, roles, and reporting structures to reflect organizational hierarchy and support workflows. Banking, Tax, and Contract Information Record essential financial and compliance details such as bank account numbers, tax IDs, contract types, and employment dates. 10 Banking Account Master Register Multiple Bank Accounts Manage multiple bank accounts for each company or branch to support diverse banking relationships. Define Account Types Specify account categories such as Current, Savings, Overdraft, or others tailored to your financial operations. Detailed Bank Information Capture essential details including bank name, branch, IBAN, SWIFT/BIC code, and associated currency. Assign Default Accounts Designate default bank accounts for handling receivables and payables to streamline payment processing.

Software Solutions Custom Software Development Mobile and Web Applications Business process optimization tools AR / AV Technologies Read More > AI Solutions AI-powered software: Predictive analytics, personalized recommendations. Generative AI tools. AI for industry-specific. Read More > Cybersecurity Solutions Threat detection: Real-time monitoring and response systems. Biometrics and access management Read More > Cloud Solutions Cloud Computing. Hosting and Storage services Disaster Recovery & backup Read More > When Digitization and Sustainability Come Together SoSME is your solution for green digitalization

Optimize Process, Enhance production efficiency, quality control, and cost managemen SoSME Fabrica Without granular routing control, traceability, or integrated job costing, fabricators are stuck with clunky manual workarounds or pricey custom solutions. SoSME Fabrica streamlines your processes, ensuring accuracy, on-time delivery, and smooth operations—so frustration becomes a thing of the past. SoSME ERP - Build for Business. Designed for Impact. Contact ERP Sales Request a Demo SoSME ERP - Design Impact. Build Business. Whether you’re a fabricator, running a busy workshop, or managing complex workflows, SoSME Fabrica is built for your workflows - not the other way around. Connect dynamic, real-time cost tracking—covering labor, parts, and materials—with integrated quality and traceability tools, all in one powerful platform Main Features SoSME Fabrica built for your workflows. Shop-Floor Control Routing, Traceability, and Costing are the fundamentals: Dynamic BOM and routing management for one-off and repeat jobs Real-time cost tracking that includes labor, material, subcontracting, and overhead Cloud-based access and easy-to-navigate screens for shop floor and office use Integrated quality and traceability tools for regulated industries Quality tracking and documentation tied to individual jobs More Features Fabrication & Workshop Optimize Process, Enhance Fabrication efficiency, Quality control, Cost management and Docuemntation 01 Production Planning & Scheduling Detailed Production Scheduling and Capacity Planning Develop daily, weekly, or monthly production schedules based on sales orders, forecasts, and inventory levels Analyze machine, labor, and shift availability to allocate resources effectively Support for both forward (start from current date) and backward (plan from due date) scheduling Visual charts and dashboards for production timelines, constraints, and bottlenecks Work Order Management and Tracking Create, release, and track work orders for each production job or batch Include details such as quantity, BOM, routing steps, assigned operators, and due dates Real-time updates on work order status: Planned → Released → In Progress → Completed → Closed Link work orders to customer orders, projects, or inventory replenishment needs Bill of Materials (BOM) Creation and Version Control Define multi-level BOMs including components, subassemblies, labor, and overhead costs Manage alternative or substitute components for flexibility during shortages Version control to track historical BOM changes and approve revisions Automatically calculate material requirements and costs based on BOM and routing 02 Shop Floor Control Real-Time Monitoring of Production Status and Machine Utilization Live dashboards showing production order status, job progress, and completion rates Integration with IoT devices, sensors, and PLCs to monitor machine performance Alerts for downtime, idle machines, or delays in workflow Visualization of OEE (Overall Equipment Effectiveness) Labor Tracking and Shift Management Time and attendance tracking for shop floor personnel Assign and monitor tasks by operator, machine, or work center Shift planning with coverage optimization and labor forecasting Performance analysis based on output, downtime, and attendance Quality Checks and Defect Tracking In-process and post-production quality checks linked to work orders Visual inspection records, measurement logs, and test criteria Immediate defect logging with root-cause tagging Integration with Quality Management for follow-up actions 03 Maintenance Management Preventive Maintenance (PM) Schedule routine maintenance tasks based on time intervals, usage hours, or production cycles Generate automated work orders with required checklists and spare parts Calendar view for upcoming maintenance tasks by equipment or department Corrective Maintenance (CM) Trigger repair tasks based on real-time equipment failure alerts Track issue source, assigned technician, parts used, and resolution time Prioritize tasks based on severity and production impact Equipment and Asset Management Maintain a complete digital record of all machinery and production equipment Asset registration with specs, serial numbers, warranties, and service history Categorize assets by type, location, department, or criticality Link each asset to related spare parts, manuals, and inspection documents Track asset lifecycle and depreciation (optional integration with Finance) Assign maintenance ownership and responsibilities Downtime Tracking and Reporting Monitor and log downtime events with cause codes (e.g., mechanical, electrical, operator error) Real-time alerts for critical downtime incidents Integration with production and machine sensors (IoT) for automated capture Downtime analysis dashboards showing trends, duration, frequency, and impact 04 Quality Management Quality Control Workflows and Compliance Tracking Define and enforce quality inspection points across production stages Automate pass/fail decisions and hold/release actions Track compliance with ISO, FDA, HACCP, or other industry standards Create workflows for handling deviations and anomalies Inspection Records and Audit Trails Digital storage of inspection results, certificates, and photos Audit trails for all quality actions and user interactions Support for sampling plans, AQL methods, and batch traceability Auto-trigger inspections for specific products, lots, or vendors

Trouble managing your workforce, your subcontractor and job costs? SoSME Project helps you to deliver projects on time, on budget, and to the quality your clients expect. At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Construction & Projects Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Subcontractor Management Contract Creation & Scope Definition Digital Contract Templates: Standardized forms with clauses for scope, timelines, penalties, and payment terms. Scope Breakdown: Define deliverables by work type (e.g., electrical, HVAC, finishing) and link them to the project’s BOQ/WBS. Linked Milestones: Attach each scope item to specific project phases for automated progress tracking. Approval Workflow: Multi-level approvals (PM, finance, legal) before contract activation. Document Control: Version history for contract revisions and amendments. Subcontractor Billing & Progress Payment Tracking Progress Claim Management: Subcontractors submit billing claims (percentage complete or quantity-based) through the ERP. Automated Verification: Compare claims against site progress data and approved work. Retention Deduction: Automatically withhold the agreed retention percentage from each payment. Integration with Finance: Approved payments flow into accounts payable; supports multi-currency if needed. Variation Order Handling: Adjust billing amounts for approved changes in scope. Performance Monitoring Against KPIs KPI Library: Define performance metrics such as on-time delivery, defect rate, safety compliance, and productivity. Automated Data Capture: Pull metrics from DPRs, inspection reports, and project schedules. Scorecards & Dashboards: Visual representation of each subcontractor’s performance over time. Penalty/Reward Triggers: Apply penalties for delays or award bonuses for early completion. Vendor Ranking: Maintain a historical performance database for future tendering decisions. Retention Money Management Retention Percentage Setup: Define retention rates per contract Automated Calculation: Deduct retention from each payment automatically. Retention Ledger: Track withheld amounts for each subcontractor and project. Release Scheduling: Set automatic release dates after milestone completion or defect liability period. Compliance Check: Verify no outstanding defects/issues before releasing retention. 02 Project & Job Cost Management Project Budgeting & Forecasting (Estimate vs. Actual Costs) Initial Budget Setup: Create detailed budgets at project, phase, or activity level, using BOQ or estimate data. Forecasting Tools: Predict future costs based on work completed, inflation, material price changes, and delays. Dynamic Updates: Automatically adjust forecasts when scope changes or variation orders are approved Visual Reports: Graphical view of estimated vs. actual costs with alerts for overages. Integration with Procurement: Real-time cost updates as POs are raised and invoices processed. Job Costing by Phase, Activity, or Cost Code Cost Codes/WBS Structure: Define phases (e.g., Foundation, Structure, Finishing) and activities under each phase. Direct & Indirect Costs: Record both direct costs (materials, labor) and indirect costs (overheads, admin). Automated Cost Allocation: Match invoices, payroll, and inventory usage to the correct cost code automatically. Granular Tracking: Drill down to see exact cost breakdown for each project element. Cost Variance Analysis in Real Time Variance Alerts: Automatic notifications when actual cost exceeds budget for any phase or activity. Trend Analysis: Identify recurring cost overruns or savings opportunities. Root Cause Tracking: Link variances to specific causes (delays, material wastage, labor inefficiency). Real-Time Dashboards: Always-updated views for project managers and finance teams. Allocation of Costs to Specific Projects, Sites, or Cost Centers Cross-Charging: Allocate shared resources (equipment, admin) proportionally between projects. Cost Center Budgeting: Assign and monitor budgets per department, team, or site. Integrated Ledger: Post all allocations directly into the ERP’s accounting module.