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  • Overview | SOSME

    Your Ally for the Future Forward-thinking ICT company providing tailored, innovative technology solutions and expert IT consulting to drive sustainable business growth. View More Our Services When Digitization and Sustainability Come Together SoSME is your solution for green digitalization

  • SoSME | Solutions

    Looking to streamline operations, elevate guest experiences, and boost profitability — all while staying compliant and sustainable? SoSME Hospitality unites hotels, resorts, restaurants, and Cafés into one connected, easy to manage system. SoSME Hospitality is fully integrated with Tasty Ready. At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Hospitality & Restaurant Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences 01 Point of Sale (POS) for Restaurants Fast Order Entry with Customizable Menus Intuitive touchscreen interface for rapid order input Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options Support for dine-in, takeout, and delivery orders Quick edits and substitutions without restarting the order Table Management and Seating Plans Interactive floor plan with real-time table status (vacant, occupied, reserved) Assign servers to tables for accountability and tips tracking Manage table turns, merge or split tables Waitlist and reservation integration Split Bills, Multiple Payment and Tips Handling Easily split bills by item, guest, or amount Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card) Built-in tipping options with percentage suggestions Auto allocation of tips to servers and shift report . Create, Update, and Price Menu Items Easily Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level). Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials). Link menu items to recipes and ingredients for accurate cost and inventory updates. Multi-language support for international operations. Track Ingredient Usage and Recipe Costing Define standardized recipes with ingredient quantities and yields Track actual vs. expected usage for waste analysis Automatic cost calculation based on ingredient prices Adjust food cost margins and menu pricing with real-time cost fluctuations Seasonal Menu and Special Promotion Management Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks) Activate promotions linked to loyalty programs or sales campaigns Monitor performance of temporary menu items and promotions 03 Menu & Recipe Management 02 Reservations & Customer Management Table Reservations and Waitlist Management Real-time table availability display based on seating plans Accept reservations via phone, POS, website, or mobile app Manage walk-ins and waitlist with estimated wait time notifications Reservation reminders and no-show tracking Customer Profiles, Preferences, and Loyalty Programs Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences) Segment guests for targeted promotions or VIP treatment Track and reward loyalty points, visit frequency, or referrals Feedback Collection and Service Ratings Collect customer feedback via digital receipts, tablets, or post-visit surveys Rate service, food quality, and overall experience Link feedback to specific staff or shifts for performance management 04 Integration Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration Tableside ordering via mobile or tablet, synced directly with kitchen Orders instantly displayed on KDS screens in the kitchen by course and priority Reduce paper tickets with real-time status updates (e.g., in prep, ready, served) Notify waitstaff when orders are ready for delivery to the table Integration with Food Delivery Aggregators Orders from third-party delivery platforms automatically synced into the POS/KDS system. Unified dashboard for managing in-house, takeaway, and aggregator orders in one place. Aggregator-specific tags, delivery times, and order types visible to kitchen and staff. Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms.

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  • SoSME | Employement

    Open Positions Application Form First name* Last name* Email* Phone* Any other position, you would like to submit for future opening? Motivation Letter Upload your Motivation Letter (optional) Upload File Upload your CV* Upload File (CV) Upload any additional information Upload File Any Request / Information Submit

  • SoSME | Products | Solutions

    Tailored to meet the needs of every sector Everything your business needs to run smarter - in one ERP. SoSME ERP Solutions covers a wide range of industries — from trading and F&B to workshops, fabrication, production, real estate, contracting, construction, and logistics. One platform, limitless possibilities Our Products Future-proof your business with adaptive solutions We develop innovative, scalable solution that adapts to your business needs from billing and seamless office suites to bespoke custom tech designed for tomorrow. Grow with us at every stage of your business journey. SoSME Fatoura SoSME Office SoSME Solution SoSME Custom SoSME ERP - Design Impact. Build Business. SoSME Solution Tailored to meet the needs of every sector Everything your business needs to run smarter - in one ERP suite. SoSME ERP Solution covers a wide range of industries — from trading and F&B to workshops, fabrication, production, real estate, contracting, construction, and logistics. One platform, limitless possibilities Begin your journey SoSME Trade SoSME Hospitality SoSME Fabrica Designed for Trading & E-Commerce All-in-one ERP built for wholesale, retail, and online sales Designed for Hotel, Compound, Recreations, Restaurant, Bar, and Cafe. One smart ERP for your entire hospitality business Streamline repair & fabrication, track resources, and deliver quality — all in one smart ERP for workshops and fabrication See more See more See more SoSME Project Manage timelines, budgets, and teams seamlessly to deliver successful projects on time and within scope. See more SoSME Estate SoSME Produce Optimize your production cycles and inventory for maximum efficiency and minimal waste. See more SoSME Logistic Coordinate shipments, track assets, and ensure timely deliveries with an integrated logistics solution. See more Simplify property management and leasing with a comprehensive ERP tailored for real estate businesses. See more

  • SoSME | Solutions

    Modern ERP systems are no longer one-size-fits-all. Smart, agile ERP solutions are industry-specific, modular, and AI-powered, built to adapt quickly to changing business needs by combining automation, analytics, and real-time data for better decision-making and efficiency SoSME Solution Tailored to meet the needs of every sector Everything your business needs to run smarter - in one ERP suite. SoSME ERP Suite covers a wide range of industries — from trading and F&B to workshops, fabrication, production, real estate, contracting, construction, and logistics. One platform, limitless possibilities At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. SoSME Trade Designed for Trading & E-Commerce All-in-one ERP built for wholesale, retail, and online sales See features SoSME Hospitality Designed for Hotel, Compound, Recreations, Restaurant, Bar, and Cafe. One smart ERP for your entire hospitality business See features SoSME Fabrica Streamline repair & fabrication, track resources, and deliver quality — all in one smart ERP for workshops and fabrication See features Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. SoSME Project Manage timelines, budgets, and teams seamlessly to deliver successful projects on time and within scope. See features SoSME Produce Optimize your production cycles and inventory for maximum efficiency and minimal waste. See features SoSME Logistic Coordinate shipments, track assets, and ensure timely deliveries with an integrated logistics solution See features SoSME Estate Simplify property management and leasing with a comprehensive ERP tailored for real estate businesses. See features

  • SoSME | Careers

    Build the future of ERP and Be part of our mission to champion sustainability and responsibility're aiming to streamline internal processes, meet evolving regulatory requirements, or lead in sustainable innovation, SoSME ERP is the comprehensive, scalable solution that grows with your business—and your impact. Build the future of ERP Be part of our mission to champion sustainability and responsibility. Scroll down to see open positions Our story It all started with a counter-intuitive product: an ERP designed specifically for Small and Medium Enterprises that helps manage business with greater accuracy and speed—while keeping costs affordable and delivering a fast return on investment. It’s an investment in better decision-making that protects your two most valuable resources: time and money. Founded in 2014 by Reflexion, a management consultancy firm, we have consistently aimed to distinguish ourselves through innovation and excellence. From the beginning, our focus has been on delivering tailored solutions that drive real business impact and help our clients achieve sustainable growth in a rapidly evolving market. Driven by our dedication to developing insightful solutions and delivering value to our clients, we seek to attract talented individuals who are enthusiastic about innovation, creativity, and driving business transformation. We take pride in our accomplishments and ongoing growth. It compels us, as a team, to deeply understand and uphold our code of ethics and conduct. In our profession, success and value depend on trust. In today's world, ethical behavior, moral action, and integrity are more crucial than ever for successful business development and exceptional client service. Therefore, we do our best to live up to our values every day. Open Positions Click on position to apply Engineering Software Engineer | Back End -------------------------------------------------------------------------Alexandria - Egypt AI product Engineer | Back End ------------------------------------------------------------------------Alexandria - Egypt Sales Account Executive | Retail -------------------------------------------------------------------------Riyadh- Saudi Arabia Account Executive | Retail -----------------------------------------------------------------------Dammam- Saudi Arabia Account Executive | F&B ----------------------------------------------------------------------------Riyadh- Saudi Arabia Account Executive | F&B -------------------------------------------------------------------------Dammam- Saudi Arabia Account Executive | Mid Market ----------------------------------------------------------------------------------Bahrain Account Executive | Mid Market ----------------------------------------------------------------------------Cairo- Egypt Account Executive | Mid Market -------------------------------------------------------------------------Beirut- Lebanon

  • SoSME | Retail & E-Commerce

    POS, Increase Efficiency, customer experience, and data accuracy. SoSME Trade Struggling with inventory management, compliance, efficiency, or data-driven decisions? SoSME Trade helps you overcome these challenges with smart tools built for trading and e-commerce success SoSME ERP - Build for Business. Designed for Impact. Contact ERP Sales Request a Demo SoSME ERP - Design Impact. Build Business. In today’s fast-paced and ever-evolving trading world, staying ahead is not an option — it’s a necessity. With SoSME Trade, you’re equipped to adapt, compete, and thrive. Designed for Trading & E-Commerce All-in-one ERP built for wholesale, retail, and online sales. Main Features SoSME Trade allows trading businesses to streamline operations, automate routine tasks, improve visibility, and make smarter business decisions. Just In Time (JIT) Inventory SoSME trade helps in optimizing inventory levels by calculating demand forecasts and managing stock at ideal levels. Demand Forecasting SoSME Trade can predict future demand based on historical data, market trends, and customer behavior, enabling businesses to prepare better for fluctuations. Batch Tracking & Traceability Trading firms often need to track products from purchase through delivery. SoSME trade provides batch tracking for every product, enabling traceability. Integrated POS SoSME Integrated POS delivers a seamless, user-friendly point-of-sale experience that connects with your entire business system within a single platform. More Features Retail & E-Commerce Increase Efficiency, customer experience, and data accuracy 01 Point of Sales (POS) Seamless Sales Processing at Physical Retail Outlets Fast and intuitive interface for cashiers to process sales, returns, and exchanges. Real-time synchronization with inventory and accounting modules. Barcode scanning and product lookup with pricing and tax rules applied automatically. Offline mode to continue transactions during network outages, with automatic syncing once reconnected. Support for Multiple Payment Methods (Cash, Card, Mobile Wallets) Integration with payment gateways and hardware (e.g., card readers, QR code scanners). Accepts diverse payment options: Cash Debit/credit cards Mobile wallets (e.g., Apple Pay, Google Pay, STC Pay) Gift cards and store credit Split payments (e.g., part cash, part card) Configurable for region-specific tax and payment regulations Customer Loyalty and Membership Management Enroll customers into loyalty programs directly at the POS. Track points, rewards, and promotional eligibility based on purchase history. Offer discounts or free items based on loyalty tiers or accumulated points. Connects to CRM for personalized offers and targeted promotions. Display loyalty status at checkout and apply benefits automatically. Returns and Exchange Handling Centralized return management Exchange processing Customer communication and tracking Automated emails/SMS updates for return status and refund timelines Self-service portal for customers to initiate returns, download labels, and track progress 03 Customer Relationship Management (CRM) Capture customer data, purchase history, and preferences Targeted marketing campaigns and personalized promotions Customer support ticketing and feedback management 05 Order and Fulfillment Management Real-time stock tracking across multiple stores and warehouses Automated reorder alerts and supplier management SKU and barcode management Centralized order processing from all sales channels Shipping and delivery tracking integration Returns and exchange handling 02 Pricing and Promotions Flexible Pricing Rules and Discount Structure Rule-based pricing: Set prices based on quantity, location, customer tier (e.g., retail vs. wholesale), or sales channel. Volume discounts: Automatically apply discounts for bulk purchases (e.g., “Buy 10, get 5% off”). Tiered pricing: Offer progressive price reductions based on purchase quantity thresholds. Time-based pricing: Enable special pricing during specific times (e.g., happy hour, clearance sales). Customer-specific pricing: Assign custom prices or discounts to VIPs, partners, or frequent buyers. BOGO and bundle offers: Create “Buy One Get One” or bundled product discounts with conditional rules. Campaign and Seasonal Promotion Management Promotion calendar: Schedule start and end dates for various campaigns (e.g., Black/White Friday, Eid, Back to School). Multi-channel campaign deployment: Launch unified promotions across POS, website, and mobile app. Auto-activation of promotions: Trigger discounts or price changes automatically during campaign periods. Promo code management: Generate and track the use of promotional codes with usage limits. Performance tracking: Monitor the impact of campaigns in terms of revenue, conversion, and ROI. Cross-Channel Pricing Consistency Centralized pricing engine: Manage all prices from a single control point to reduce errors and maintain consistency. Real-time updates: Ensure instant reflection of price changes across all channels and devices. Channel-aware promotions: Adapt the same promotion logic to work on both online and offline platforms. Customer trust and satisfaction: Prevent pricing mismatches that cause confusion or dissatisfaction. Audit trails: Track pricing changes over time for transparency and compliance. 04 E-Commerce Platform integration Sync product catalog, pricing, and promotions between ERP and online stores Order management across online and offline channels Automated inventory updates after online sales Analytics and Reporting 06 Sales performance by product, store, and channel Customer behavior insights Inventory turnover and demand forecasting

  • SoSME | Support

    Your business doesn't stop - and neither we do. With SoSME Support, you get fast, reliable assistance whenever you need it. Our team of experts is here to ensure your ERP system runs smoothly, helping you resolve issues, optimize workflows, and get the most out of your investment. SoSME Support Your business doesn't stop - and neither we do With SoSME Support, you get fast, reliable assistance whenever you need it. Our team of experts is here to ensure your ERP system runs smoothly, helping you resolve issues, optimize workflows, and get the most out of your investment. Our care is Proactive – We don’t just fix problems — we help prevent them. Request a Demo SoSME ERP - Design Impact. Build Business. Technical Assitance 24/7 Assistance – Around-the-clock support so your operations never miss a beat. Multi-Channel Help – Reach us by phone, email, or live chat. KSA 9200 31 559 Contact our help center ERP Features With SoSME ERP, every feature is designed to work seamlessly together, giving you complete control over your business from a single platform . Check features Training Videos See SoSME’s powerful features in action — watch our demo videos. Watch videos Welcome Guide Launch your company, onboard users, build your items, process transactions—start running with SoSME ERP. Watch videos Migration Guide Learn to migrate data and information efficiently and with less time from other systems into SoSME. Watch videos Find an Accountant Check out the list of financial and accounting experts and connect with them instantly. Check the list New Software should not take months to implement Here what you can get in 30 days Today Get Started ✔️ Connect your ERP ✔️ Upload your business details ✔️ Create your user list and policies ✔️ Upload your sales item list ✔️ Upload your client list ✔️ Upload your purchase list ✔️ Upload your vendor list ✔️ Ready to go in 22 minutes Day 10 Get Comfortable ✔️ Connect to other modules ✔️ Set up your finance and accounting ✔️ Set up your policies and approvals ✔️ Set up your Inventory ✔️ Set up your Fixed Asset ✔️ Set up your HRMS Module ✔️ Create you KPI & Dashboards ✔️ Confirm your specific customization Day 30 You will wish you made the move earlier ✔️ 100% business process automation ✔️ Faster month-end closing ✔️ Immediate Return on Investment (ROI) ✔️ Smarter reporting, Smarter decisions ✔️ 97% Customer satisfaction ✔️ Cost savings over time ✔️ More control over the business ✔️ Built-in Regulatory compliance

  • SoSME | Inventory & Supply Chain Management

    Optimize Stock & Streamline Logistics The Inventory & Supply Chain Management module in SoSME ERP provides real-time visibility and complete control over stock, warehousing, and delivery operations — enabling efficiency, accuracy, and customer satisfaction Inventory & Supply Chain Management Optimize Stock & Streamline Logistics The Inventory & Supply Chain Management module in SoSME ERP provides real-time visibility and complete control over stock, warehousing, and delivery operations — enabling efficiency, accuracy, and customer satisfaction. 01 Inventory Management Inventory Control Track stock across multiple warehouses, locations, and branches. Monitor quantity, cost, expiry, and availability in real time. Stock Movements & Adjustments Manage goods receipts, issues, transfers, and returns with complete traceability and audit trails. Real-Time Stock Valuation Support multiple costing methods (FIFO, Weighted Average, Standard) with auto-posting to GL for accurate financials. Batch, Serial, and Expiry Tracking Enable full traceability with batch numbers, serial codes, and expiry dates — ideal for pharmaceuticals, food, and electronics. Reorder Planning & Stock Forecasting Set minimum/maximum levels, safety stock, and reorder points. Use historical trends and lead times to plan stock replenishment. Multi-Warehouse & Multi-Unit Handling Support inter-warehouse transfers, different units of measure (UoM), and warehouse-specific pricing or policies. Inventory & Supply Chain Reports Gain insight with inventory aging, turnover, stock levels, and delivery performance analytics. 02 Delivery Management Dispatch Scheduling Auto-generate delivery orders from sales or transfer documents. Assign deliveries to drivers, vehicles, or routes based on priority and availability. Packing List Generation Create detailed packing lists by item, quantity, and packaging unit. Link directly to sales orders or delivery notes for clear shipment documentation. Route Planning & Optimization Optimize delivery routes to reduce travel time and costs, with support for multi-stop delivery and territory-based routing. Driver Assignment & Mobile Updates Assign drivers, track deliveries in real time, and enable mobile updates including delivery status, notes, and confirmations. Proof of Delivery (POD) Capture electronic signatures, timestamps, and supporting photos to confirm successful delivery, directly linked to delivery records. Delivery Performance Analytics Monitor delivery efficiency with KPIs such as delivery time, success rates, and exceptions, helping improve logistics reliability. Integrated with Sales, Inventory & Invoicing Automatically sync deliveries with confirmed sales orders, adjust stock levels in real time, and notify finance for billing actions

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