SoSME ERP is a next-generation Enterprise Resource Planning platform built specifically for small and medium-sized enterprises (SMEs) that prioritize sustainability, social impact, and ethical growth. It is designed to integrate financial, operational, and environmental metrics to drive smarter, purpose-driven decisions. ​ At SoSME, we help enterprises balance profitability with purpose SoSME Enterprise Resource Planning (ERP) ERP for a responsible world Whether you're aiming to streamline internal processes, meet evolving regulatory requirements, or lead in sustainable innovation, SoSME ERP provides all-in-all solution tailored to your growth. SoSME ERP - Design Impact. Build Business. Contact ERP Sales Request a Demo SoSME ERP - Design Impact. Build Business. The 7 Pillars The Seven Pillars of the SoSME ERP Framework provide a comprehensive model for building resilient, efficient, and compliant organizations. These pillars establish a scalable foundation for sustainable growth, innovation, and trust Governance Multilevel approval for accountability and controlled decision-making Environmental Paperless operations for eco-friendly, sustainable operations Technology Yara AI for automation, insights, and smarter automation Security Face recognition for robust identity verification Controlling Audit Queue for real-time monitoring and transparency Compliance Zakat e-Invoicing Phase 2 compliance to meet regulatory standards Structure Integrate Organizations, Branches and Projects into one cohesive ecosystem SoSME ERP - Design Impact. Build Business. Core ERP Modules ERP SoSME goes beyond traditional ERP systems. It's not just about running your business better—it's about running it responsibly Financial Management Automate key financial functions, including Bookkeeping, VAT compliance, Budgeting, and real-time Financial Reporting - —to enhance accuracy, ensure regulatory compliance, and support smarter decision-making. Read More CRM & Sales Management Simplify invoicing processes and ensure compliance with regulatory standards through our E-Invoicing solution. Seamlessly track leads, sales forecasting analytics, and after-sales & support while enhancing transparency and reducing administrative overheads. Read More Procurement Management Streamline procurement with supplier evaluation tools, sustainable sourcing options, and automated purchase workflows—ensuring cost-efficiency, transparency, and environmental responsibility in every transaction. Read More Inventory & Supply Chain Smart inventory management through waste reduction tools, demand forecasting, and logistics optimization—helping businesses minimize losses, improve efficiency, and support sustainable operations. Read More Human Capital Management Streamline HR operations with integrated tools for recruitment, payroll processing, employee training, and wellbeing tracking—enhancing workforce productivity and engagement. Read More Performamce Management Drive informed decisions and sustainable growth by monitoring key business metrics, financial KPIs, and operational performance through real-time analytics and customizable dashboards. Read More Solutions Modules - Industry Specific Modern ERP systems are no longer one-size-fits-all. Smart, agile ERP solutions are industry-specific, modular, and AI-powered, built to adapt quickly to changing business needs by combining automation, analytics, and real-time data for better decision-making and efficiency Retail & E-Commerce Streamlining retail store and online platforms to enhance efficiency, ensure real-time data accuracy, and elevates the customer experience, and POS functionality with synchronized inventory, order management, and customer engagement tools. Read More Hospitality & Restaurant Unifying restaurant and hospitality operations—including front-of-house, kitchen, inventory, finance, and POS—into a single efficient system that enhances service speed, optimizes resource management, and elevates customer satisfaction Read More Manufacturing & Production Optimizing the entire manufacturing & production process—from raw material procurement to finished goods delivery— to enhance production efficiency, quality control, and cost management. Read More Transportation & Logistics Simplifying the planning, execution, and management of transportation and logistics operations through a unified system that boosts efficiency, increases visibility, and elevates customer service. Read More Management Modules At SoSME, our Management ERP Modules are designed to support strategic and operational leadership by enabling better planning, control, and optimization of business operations across all departments. These modules provide real-time visibility, cross-functional integration, and intelligent tools that empower managers to make faster, smarter decisions Project Management Plan, track, and deliver projects with precision through task management, collaboration tools, budgeting, time tracking, ESG indicators, and real-time dashboards—all aligned with sustainability and cost-efficiency goals. Read More Compliance & Risk Management Mitigate risks, ensure regulatory and sustainability compliance with audit-ready reporting, while protecting your business through advanced cybersecurity measures, continuous monitoring, and automated alerts. Read More New Software should not take months to implement Here what you can get in 30 days Today Get Started ✔️ Connect your ERP ✔️ Upload your business details ✔️ Create your user list and policies ✔️ Upload your sales item list ✔️ Upload your client list ✔️ Upload your purchase list ✔️ Upload your vendor list ✔️ Ready to go in 22 minutes Day 10 Get Comfortable ✔️ Connect to other modules ✔️ Set up your finance and accounting ✔️ Set up your policies and approvals ✔️ Set up your Inventory ✔️ Set up your Fixed Asset ✔️ Set up your HRMS Module ✔️ Create you KPI & Dashboards ✔️ Confirm your specific customization Day 30 You will wish you made the move earlier ✔️ 100% business process automation ✔️ Faster month-end closing ✔️ Immediate Return on Investment (ROI) ✔️ Smarter reporting, Smarter decisions ✔️ 97% Customer satisfaction ✔️ Cost savings over time ✔️ More control over the business ✔️ Built-in Regulatory compliance

Your Ally for the Future Whether you’re a startup, enterprise, or somewhere in between, SoSME is designed to save you time and money. Our Products ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ SoSME Fatoura Invoicing & Billing Made Easy ✓ E-invoicing (phase 1 & 2) ✓ Client Management ✓ Quotes, Billing, Receipts ✓ Statement of Account Including: ✓ Simplified Invoice for POS users SAR 50/mo/ 2 users (monthly billed) (add SAR 25/mo/user) SAR 40/mo/ 2 users (yearly billed) SoSME Office Your complete ERP for daily operations Everything your business needs to run smarter - in one ERP suite We offer 4 packages: ✓ Standard ✓ Growth ✓ Advanced ✓ All-in-one All designed to meet the needs of the business of all sizes SoSME Solutions Tailored Tools for Unique Business Needs We cover most of industries, check our solutions SoSME Custom Build your own world We shape a business ecosystem that’s uniquely yours. Begin your journey See below our packages Contact our ERP Sales SoSME Office - Your Complete ERP for Daily Operations Standard Driving sales with accurate accounting. Get Started with essentials SAR 69/mo/ 3 users (monthly billed) (add SAR 25/mo/user) SAR 60/mo/ 3 users (yearly billed) Begin your journey Growth Streamline Procurement, CRM, Sales and Accounting - Grow Smarter SAR 100/mo/ 4 users (monthly billed) (add SAR 25/mo/user) SAR 75/mo/ 4 users (yearly billed) Begin your journey Advanced From Sales to Stock. See Profit by branch, cost by center SAR 125/mo/ 5 users (monthly billed) (add SAR 25/mo/user) SAR 88/mo/ 5 users (yearly billed) Begin your journey All-in-One One platform. Every process. Take Control SAR 150/mo/ 10 users (monthly billed) (add SAR 25/mo/user) + SAR 5/mo/Employee SAR 115/mo/ 10 users (yearly billed) Begin your journey Core Features CRM & Sales Management ✓ Sales Management ✓ Quotation & Proposal Creation ✓ Contract Management ✓ Sales Order Processing ✓ Invoicing & Billing Integration ✓ Customer Communication ✓ Sales Analytics & Reporting Finance & Accounting ✓ General Ledger ✓ Manual Journal ✓ Recurring Journal ✓ Intercompany Journal ✓ Accounts Receivables ✓ Billing ✓ E-Invoicing ✓ E-Invoicing - phase 2 (KSA) ✓ Progress Invoicing ✓ Customer Receipt ✓ Credit Notes ✓ Statement of account ✓ Ageing report ✓ Overdue Alerts ✓ Accounts Payables ✓ Supplier Invoice Management ✓ 3-Way Matching ✓ Debit Notes ✓ Payment Scheduling ✓ Batch Payments ✓ Aging Analysis ✓ Payables Dashboard ✓ Vendor Reconciliation ✓ Cash Management ✓ Physical Cash Registers ✓ Petty Cash Boxes ✓ Assignment ✓ Set Opening Balances ✓ Set Cash Limits ✓ Support for Multi-Currency ✓ Bank Management ✓ Bank Reconciliation ✓ Cash Flow Visibility ✓ Cash Flow Forecasting ✓ Check Printing ✓ Digital Payment Processing ✓ Financial Statement ✓ P&L, BS, TB & Cash Flow ✓ Cost Center-Based Analysis ✓ Custom Report Builder Performance Management ✓ Strategic Alignment ✓ KPI Management ✓ Alerts & Notifications ✓ Real-Time Dashboards ✓ Analytics Reporting All the features of Standard, plus CRM & Sales Management ✓ CRM ✓ Lead Qualification ✓ Assignment & Ownership ✓ Activity & Task Management ✓ Sales Pipeline ✓ Opportunity Tracking ✓ Campaign Management ✓ Delivery Management ✓ Dispatch Scheduling ✓ Packing List Generation ✓ Route Planning & Optimization ✓ Driver Assignment ✓ Mobile Update ✓ Proof of Delivery (POD) ✓ Delivery Performance Analytics Procurement & Vendor Management ✓ Vendor Management ✓ Vendor Master Database ✓ Vendor Classification / Grouping ✓ Onboarding & Compliance ✓ Performance Monitoring ✓ Document Management ✓ Purchasing Management ✓ Purchase Requisition ✓ RFQ & Quotation Comparison ✓ Purchase Order Management ✓ Recurring Orders & Blanket POs ✓ Spend Control & Budget ✓ Approval Workflow ✓ Purchasing Reports & Insights All the features of Growth, plus Inventory Management ✓ Inventory Management ✓ Inventory Control ✓ Stock Movements ✓ Stock Adjustments ✓ Stock Arrangement ✓ Real-Time Stock Valuation ✓ Batch, Serial ✓ Expiry Tracking ✓ Reorder Planning ✓ Stock Forecasting ✓ Multi-Warehouse Handling ✓ Reporting All the features of Advanced, plus Finance & Accounting ✓ Fixed Assets Management ✓ Track Assets from Acquisition to Disposal ✓ Auto-Calculated Depreciation ✓ Revaluation ✓ Transfer Features Human Capital Management ✓ Talent Management ✓ Recruitment ✓ Offer Management ✓ Onboarding ✓ Performance Management ✓ KPI's Setting & Tracking ✓ Appraisal Cycles ✓ Performance Reviews ✓ Feedback & Rating Processes ✓ Learning Management System (LMS) ✓ Succession Planning ✓ Workforce Management ✓ Employee Records ✓ Regulatory records ✓ Workforce planning ✓ Staff scheduling ✓ Time and attendance ✓ Leave and absence management ✓ Overtime management ✓ Task management ✓ Compensation & Benefits Management ✓ Design and administration ✓ Payroll processing ✓ Employee Self Service (ESS) ✓ Platform for employee ✓ Expenses Management Structure Features Master Data Management ✓ Chart of Account Master ✓ Multi-Level Chart of Accounts ✓ GL Account Type Assignment ✓ Mapping with Cost Centers ✓ Localization Support ✓ Item & Product Master ✓ SKU-Based Product Catalog ✓ Units of Measure (UoM) ✓ Item Groups, and Categories ✓ Pricing Tiers, Tax Classes ✓ Inventory Valuation Methods ✓ Barcode, Batch/Serial Number ✓ Product Images ✓ Currency Master ✓ Base and Alternative UMO ✓ Conversion Factors ✓ Multi-Currency Setup ✓ Exchange Rate History ✓ Currency Rounding ✓ Tax & Compliance Master ✓ Tax Groups, Rules, and Rates ✓ VAT Classifications ✓ Exemption Flags ✓ ZATCA Codes ✓ Withholding Tax (GCC-Compliant) ✓ Customer Master ✓ Centralized Customer Profiles ✓ Classification ✓ Credit Limits & Payment Terms ✓ VAT Registration Tracking ✓ Multi-Contact & Branch Support ✓ Banking Account Master ✓ Register Multiple Bank Accounts ✓ Define Account Types ✓ Detailed Bank Information ✓ Assign Default Accounts All the Features of Standard, plus Master Data Management ✓ Vendor Master ✓ Detailed Supplier Database ✓ Vendor Rating and Classification ✓ Purchase, Delivery Terms All the Features of Growth, plus Master Data Management ✓ Multiple Location & Branch Management ✓ Define Multiple Branches, Stores, and Warehouses ✓ Data Visibility by Branch ✓ Data Visibility by User ✓ Enable Location-Specific ✓ Enable Inventory Tracking ✓ Cost Centers Accounting ✓ Define Departments, Profit Centers, and Cost Centers ✓ Tag Transactions for Analytical Reporting ✓ Set Budgets and Monitor Performance by Dimension All the Features of Advanced, plus Master Data Management ✓ Employee Master ✓ Centralized Employee Profiles ✓ Department, Job Title ✓ Hierarchy ✓ Banking, Tax ✓ Contract Information

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Is your fleet is operating at peak efficiency ? SoSME Logistics helps you optimize routes, track performance in real time, and reduce costs — keeping your operations running at full speed At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Transportation & Logistics Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Fleet Management Maintenance Scheduling and Fuel Management Preventive maintenance planning based on mileage, usage, or time intervals Fuel consumption monitoring with analytics on efficiency and cost leaks Integration with fuel cards or telematics devices Driver Management and Compliance Monitoring Maintain driver profiles, licenses, certifications, and shift records Monitor behavior (e.g., speeding, idle time) with telematics integration Alert system for upcoming license renewals or training requirements Real-Time Tracking of Vehicles and Assets Live GPS tracking of vehicles and critical assets for route visibility, ETA estimation, and theft prevention Centralized Order Processing and Dispatching Consolidate orders from various sales channels into one dispatch queue Auto-assign deliveries to appropriate vehicles or partners based on rules Real-time dispatch dashboard with status monitoring Delivery Scheduling and Tracking Allow customers to select preferred delivery time slots Real-time tracking of delivery progress with ETA updates SMS/Email notifications for dispatch, delays, and arrival Proof of Delivery and Electronic Signature Capture Capture digital signatures, photos, or QR code scans on mobile devices Auto-upload signed delivery receipts into ERP records Support for contactless delivery workflows 03 Order & Delivery Management 02 Shipment & Freight Management Route Planning and Optimization Route suggestions to minimize delivery time and fuel usage Considerations for traffic, weather, delivery time windows, and vehicle type Load Planning and Cargo Tracking Optimize load distribution based on vehicle capacity and delivery schedule Track cargo condition and location using IoT or barcode scanning Handle mixed-loads and multi-drop deliveries Freight Cost Calculation and Billing Auto-calculate charges based on distance, weight, route, and fuel cost Generate invoices and integrate with financial modules Manage rate agreements with carriers and customers 04 Compliance & Safety Management Regulatory Compliance Tracking Maintain documentation for customs, transportation permits, and certifications Automatic flagging of missing or expired documents Country- and region-specific compliance templates Safety Incident Reporting and Management Log and investigate vehicle incidents, breakdowns, and safety violations Generate corrective action reports and analyze trends over time Driver Hours and Documentation Management Track driver working hours and breaks to comply with labor and driving laws Digital logbooks for daily inspection reports and duty logs

Optimize Process, Enhance production efficiency, quality control, and cost managemen SoSME Produce Poor inventory tracking, production delays, and limited operational visibility can directly harm customer satisfaction and reduce profitability. SoSME Produce helps you to view better your production enabling faster response to customer changes. SoSME ERP - Build for Business. Designed for Impact. Contact ERP Sales Request a Demo SoSME ERP - Design Impact. Build Business. Whether your manufacturing methodology is make-to-order, engineer-to-order, or batch production, align it with your growth strategy. With SoSME Logistics, scaling your business is seamless and efficiently. Connect production, inventory, and financial operations under one platform. Main Features SoSME Produce built for control and efficiency. Optimize your production cycles and inventory for maximum efficiency and minimal waste. Cost Control Cost control involves monitoring, managing, and reducing production expenses to maximize profitability. Tracking material, labor, and overhead costs in real time Comparing actual costs versus budgeted or standard costs Identifying cost variances and their causes promptly Enabling better budgeting and forecasting based on historical data Optimize resource allocation and reduce waste Providing detailed cost reports by product, batch, or production line More Features Manufacturing & Production Optimize Process, Enhance production efficiency, quality control, and cost management 01 Production Planning & Scheduling Detailed Production Scheduling and Capacity Planning Develop daily, weekly, or monthly production schedules based on sales orders, forecasts, and inventory levels Analyze machine, labor, and shift availability to allocate resources effectively Support for both forward (start from current date) and backward (plan from due date) scheduling Visual charts and dashboards for production timelines, constraints, and bottlenecks Work Order Management and Tracking Create, release, and track work orders for each production job or batch Include details such as quantity, BOM, routing steps, assigned operators, and due dates Real-time updates on work order status: Planned → Released → In Progress → Completed → Closed Link work orders to customer orders, projects, or inventory replenishment needs Bill of Materials (BOM) Creation and Version Control Define multi-level BOMs including components, subassemblies, labor, and overhead costs Manage alternative or substitute components for flexibility during shortages Version control to track historical BOM changes and approve revisions Automatically calculate material requirements and costs based on BOM and routing 02 Shop Floor Control Real-Time Monitoring of Production Status and Machine Utilization Live dashboards showing production order status, job progress, and completion rates Integration with IoT devices, sensors, and PLCs to monitor machine performance Alerts for downtime, idle machines, or delays in workflow Visualization of OEE (Overall Equipment Effectiveness) Labor Tracking and Shift Management Time and attendance tracking for shop floor personnel Assign and monitor tasks by operator, machine, or work center Shift planning with coverage optimization and labor forecasting Performance analysis based on output, downtime, and attendance Quality Checks and Defect Tracking In-process and post-production quality checks linked to work orders Visual inspection records, measurement logs, and test criteria Immediate defect logging with root-cause tagging Integration with Quality Management for follow-up actions 03 Maintenance Management Preventive Maintenance (PM) Schedule routine maintenance tasks based on time intervals, usage hours, or production cycles Generate automated work orders with required checklists and spare parts Calendar view for upcoming maintenance tasks by equipment or department Corrective Maintenance (CM) Trigger repair tasks based on real-time equipment failure alerts Track issue source, assigned technician, parts used, and resolution time Prioritize tasks based on severity and production impact Equipment and Asset Management Maintain a complete digital record of all machinery and production equipment Asset registration with specs, serial numbers, warranties, and service history Categorize assets by type, location, department, or criticality Link each asset to related spare parts, manuals, and inspection documents Track asset lifecycle and depreciation (optional integration with Finance) Assign maintenance ownership and responsibilities Downtime Tracking and Reporting Monitor and log downtime events with cause codes (e.g., mechanical, electrical, operator error) Real-time alerts for critical downtime incidents Integration with production and machine sensors (IoT) for automated capture Downtime analysis dashboards showing trends, duration, frequency, and impact 04 Quality Management Quality Control Workflows and Compliance Tracking Define and enforce quality inspection points across production stages Automate pass/fail decisions and hold/release actions Track compliance with ISO, FDA, HACCP, or other industry standards Create workflows for handling deviations and anomalies Inspection Records and Audit Trails Digital storage of inspection results, certificates, and photos Audit trails for all quality actions and user interactions Support for sampling plans, AQL methods, and batch traceability Auto-trigger inspections for specific products, lots, or vendors

Strategize. Plan. Monitor. Achieve The Performance Management ERP module helps align individual and team goals with business strategy, enabling leaders to define clear objectives and success metrics. It supports goal setting and KPI tracking with flexible workflows for reviews and development plans. Real-time dashboards, alerts, and analytics provide visibility into performance trends and support timely, informed decisions. Performance Management Strategize. Plan. Monitor. Achieve The Performance Management ERP module helps align individual and team goals with business strategy, enabling leaders to define clear objectives and success metrics. It supports goal setting and KPI tracking with flexible workflows for reviews and development plans. Real-time dashboards, alerts, and analytics provide visibility into performance trends and support timely informed decisions. 01 Strategic Alignment Aligning individual and team objectives with the organization's overall strategy, ensuring that everyone is working toward common business goals. 03 Alerts & Notifications Automates timely alerts and reminders for critical performance activities such as milestone tracking, goal reviews, appraisal deadlines, and feedback sessions—ensuring consistent follow-through and accountability. 02 KPI Management Facilitates the definition, tracking, and analysis of key performance indicators across individual, team, departmental, and organizational levels—enabling clear visibility into progress and outcomes. 04 Real-Time Dashboards & Analytics Interactive dashboards and robust reporting tools that transform performance data into actionable insights, highlighting trends, variances, and opportunities for improvement.

Build the future of ERP and Be part of our mission to champion sustainability and responsibility're aiming to streamline internal processes, meet evolving regulatory requirements, or lead in sustainable innovation, SoSME ERP is the comprehensive, scalable solution that grows with your business—and your impact. Build the future of ERP Be part of our mission to champion sustainability and responsibility. Scroll down to see open positions Our story It all started with a counter-intuitive product: an ERP designed specifically for Small and Medium Enterprises that helps manage business with greater accuracy and speed—while keeping costs affordable and delivering a fast return on investment. It’s an investment in better decision-making that protects your two most valuable resources: time and money. Founded in 2014 by Reflexion, a management consultancy firm, we have consistently aimed to distinguish ourselves through innovation and excellence. From the beginning, our focus has been on delivering tailored solutions that drive real business impact and help our clients achieve sustainable growth in a rapidly evolving market. Driven by our dedication to developing insightful solutions and delivering value to our clients, we seek to attract talented individuals who are enthusiastic about innovation, creativity, and driving business transformation. We take pride in our accomplishments and ongoing growth. It compels us, as a team, to deeply understand and uphold our code of ethics and conduct. In our profession, success and value depend on trust. In today's world, ethical behavior, moral action, and integrity are more crucial than ever for successful business development and exceptional client service. Therefore, we do our best to live up to our values every day. Open Positions Click on position to apply Engineering Software Engineer | Back End -------------------------------------------------------------------------Alexandria - Egypt AI product Engineer | Back End ------------------------------------------------------------------------Alexandria - Egypt Sales Account Executive | Retail -------------------------------------------------------------------------Riyadh- Saudi Arabia Account Executive | Retail -----------------------------------------------------------------------Dammam- Saudi Arabia Account Executive | F&B ----------------------------------------------------------------------------Riyadh- Saudi Arabia Account Executive | F&B -------------------------------------------------------------------------Dammam- Saudi Arabia Account Executive | Mid Market ----------------------------------------------------------------------------------Bahrain Account Executive | Mid Market ----------------------------------------------------------------------------Cairo- Egypt Account Executive | Mid Market -------------------------------------------------------------------------Beirut- Lebanon

Struggling with inventory management, compliance, efficiency, or data-driven decisions? SoSME Trade helps you overcome these challenges with smart tools built for trading and e-commerce success At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Retail & E-Commerce Increase Efficiency, customer experience, and data accuracy 01 Point of Sales (POS) Seamless Sales Processing at Physical Retail Outlets Fast and intuitive interface for cashiers to process sales, returns, and exchanges. Real-time synchronization with inventory and accounting modules. Barcode scanning and product lookup with pricing and tax rules applied automatically. Offline mode to continue transactions during network outages, with automatic syncing once reconnected. Support for Multiple Payment Methods (Cash, Card, Mobile Wallets) Integration with payment gateways and hardware (e.g., card readers, QR code scanners). Accepts diverse payment options: Cash Debit/credit cards Mobile wallets (e.g., Apple Pay, Google Pay, STC Pay) Gift cards and store credit Split payments (e.g., part cash, part card) Configurable for region-specific tax and payment regulations Customer Loyalty and Membership Management Enroll customers into loyalty programs directly at the POS. Track points, rewards, and promotional eligibility based on purchase history. Offer discounts or free items based on loyalty tiers or accumulated points. Connects to CRM for personalized offers and targeted promotions. Display loyalty status at checkout and apply benefits automatically. Returns and Exchange Handling Centralized return management Exchange processing Customer communication and tracking Automated emails/SMS updates for return status and refund timelines Self-service portal for customers to initiate returns, download labels, and track progress 03 Customer Relationship Management (CRM) Capture customer data, purchase history, and preferences Targeted marketing campaigns and personalized promotions Customer support ticketing and feedback management 05 Order and Fulfillment Management Real-time stock tracking across multiple stores and warehouses Automated reorder alerts and supplier management SKU and barcode management Centralized order processing from all sales channels Shipping and delivery tracking integration Returns and exchange handling 02 Pricing and Promotions Flexible Pricing Rules and Discount Structure Rule-based pricing: Set prices based on quantity, location, customer tier (e.g., retail vs. wholesale), or sales channel. Volume discounts: Automatically apply discounts for bulk purchases (e.g., “Buy 10, get 5% off”). Tiered pricing: Offer progressive price reductions based on purchase quantity thresholds. Time-based pricing: Enable special pricing during specific times (e.g., happy hour, clearance sales). Customer-specific pricing: Assign custom prices or discounts to VIPs, partners, or frequent buyers. BOGO and bundle offers: Create “Buy One Get One” or bundled product discounts with conditional rules. Campaign and Seasonal Promotion Management Promotion calendar: Schedule start and end dates for various campaigns (e.g., Black/White Friday, Eid, Back to School). Multi-channel campaign deployment: Launch unified promotions across POS, website, and mobile app. Auto-activation of promotions: Trigger discounts or price changes automatically during campaign periods. Promo code management: Generate and track the use of promotional codes with usage limits. Performance tracking: Monitor the impact of campaigns in terms of revenue, conversion, and ROI. Cross-Channel Pricing Consistency Centralized pricing engine: Manage all prices from a single control point to reduce errors and maintain consistency. Real-time updates: Ensure instant reflection of price changes across all channels and devices. Channel-aware promotions: Adapt the same promotion logic to work on both online and offline platforms. Customer trust and satisfaction: Prevent pricing mismatches that cause confusion or dissatisfaction. Audit trails: Track pricing changes over time for transparency and compliance. 04 E-Commerce Platform integration Sync product catalog, pricing, and promotions between ERP and online stores Order management across online and offline channels Automated inventory updates after online sales Analytics and Reporting 06 Sales performance by product, store, and channel Customer behavior insights Inventory turnover and demand forecasting Hospitality & Restaurant Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences 01 Point of Sale (POS) for Restaurants Fast Order Entry with Customizable Menus Intuitive touchscreen interface for rapid order input Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options Support for dine-in, takeout, and delivery orders Quick edits and substitutions without restarting the order Table Management and Seating Plans Interactive floor plan with real-time table status (vacant, occupied, reserved) Assign servers to tables for accountability and tips tracking Manage table turns, merge or split tables Waitlist and reservation integration Split Bills, Multiple Payment and Tips Handling Easily split bills by item, guest, or amount Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card) Built-in tipping options with percentage suggestions Auto allocation of tips to servers and shift report . Create, Update, and Price Menu Items Easily Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level). Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials). Link menu items to recipes and ingredients for accurate cost and inventory updates. Multi-language support for international operations. Track Ingredient Usage and Recipe Costing Define standardized recipes with ingredient quantities and yields Track actual vs. expected usage for waste analysis Automatic cost calculation based on ingredient prices Adjust food cost margins and menu pricing with real-time cost fluctuations Seasonal Menu and Special Promotion Management Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks) Activate promotions linked to loyalty programs or sales campaigns Monitor performance of temporary menu items and promotions 03 Menu & Recipe Management 02 Reservations & Customer Management Table Reservations and Waitlist Management Real-time table availability display based on seating plans Accept reservations via phone, POS, website, or mobile app Manage walk-ins and waitlist with estimated wait time notifications Reservation reminders and no-show tracking Customer Profiles, Preferences, and Loyalty Programs Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences) Segment guests for targeted promotions or VIP treatment Track and reward loyalty points, visit frequency, or referrals Feedback Collection and Service Ratings Collect customer feedback via digital receipts, tablets, or post-visit surveys Rate service, food quality, and overall experience Link feedback to specific staff or shifts for performance management 04 Integration Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration Tableside ordering via mobile or tablet, synced directly with kitchen Orders instantly displayed on KDS screens in the kitchen by course and priority Reduce paper tickets with real-time status updates (e.g., in prep, ready, served) Notify waitstaff when orders are ready for delivery to the table Integration with Food Delivery Aggregators Orders from third-party delivery platforms automatically synced into the POS/KDS system. Unified dashboard for managing in-house, takeaway, and aggregator orders in one place. Aggregator-specific tags, delivery times, and order types visible to kitchen and staff. Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms. Manufacturing & Production Optimize Process, Enhance production efficiency, quality control, and cost management 01 Production Planning & Scheduling Detailed Production Scheduling and Capacity Planning Develop daily, weekly, or monthly production schedules based on sales orders, forecasts, and inventory levels Analyze machine, labor, and shift availability to allocate resources effectively Support for both forward (start from current date) and backward (plan from due date) scheduling Visual charts and dashboards for production timelines, constraints, and bottlenecks Work Order Management and Tracking Create, release, and track work orders for each production job or batch Include details such as quantity, BOM, routing steps, assigned operators, and due dates Real-time updates on work order status: Planned → Released → In Progress → Completed → Closed Link work orders to customer orders, projects, or inventory replenishment needs Bill of Materials (BOM) Creation and Version Control Define multi-level BOMs including components, subassemblies, labor, and overhead costs Manage alternative or substitute components for flexibility during shortages Version control to track historical BOM changes and approve revisions Automatically calculate material requirements and costs based on BOM and routing 02 Shop Floor Control Real-Time Monitoring of Production Status and Machine Utilization Live dashboards showing production order status, job progress, and completion rates Integration with IoT devices, sensors, and PLCs to monitor machine performance Alerts for downtime, idle machines, or delays in workflow Visualization of OEE (Overall Equipment Effectiveness) Labor Tracking and Shift Management Time and attendance tracking for shop floor personnel Assign and monitor tasks by operator, machine, or work center Shift planning with coverage optimization and labor forecasting Performance analysis based on output, downtime, and attendance Quality Checks and Defect Tracking In-process and post-production quality checks linked to work orders Visual inspection records, measurement logs, and test criteria Immediate defect logging with root-cause tagging Integration with Quality Management for follow-up actions 03 Maintenance Management Preventive Maintenance (PM) Schedule routine maintenance tasks based on time intervals, usage hours, or production cycles Generate automated work orders with required checklists and spare parts Calendar view for upcoming maintenance tasks by equipment or department Corrective Maintenance (CM) Trigger repair tasks based on real-time equipment failure alerts Track issue source, assigned technician, parts used, and resolution time Prioritize tasks based on severity and production impact Equipment and Asset Management Maintain a complete digital record of all machinery and production equipment Asset registration with specs, serial numbers, warranties, and service history Categorize assets by type, location, department, or criticality Link each asset to related spare parts, manuals, and inspection documents Track asset lifecycle and depreciation (optional integration with Finance) Assign maintenance ownership and responsibilities Downtime Tracking and Reporting Monitor and log downtime events with cause codes (e.g., mechanical, electrical, operator error) Real-time alerts for critical downtime incidents Integration with production and machine sensors (IoT) for automated capture Downtime analysis dashboards showing trends, duration, frequency, and impact 04 Quality Management Quality Control Workflows and Compliance Tracking Define and enforce quality inspection points across production stages Automate pass/fail decisions and hold/release actions Track compliance with ISO, FDA, HACCP, or other industry standards Create workflows for handling deviations and anomalies Inspection Records and Audit Trails Digital storage of inspection results, certificates, and photos Audit trails for all quality actions and user interactions Support for sampling plans, AQL methods, and batch traceability Auto-trigger inspections for specific products, lots, or vendors Transportation & Logistics Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Fleet Management Maintenance Scheduling and Fuel Management Preventive maintenance planning based on mileage, usage, or time intervals Fuel consumption monitoring with analytics on efficiency and cost leaks Integration with fuel cards or telematics devices Driver Management and Compliance Monitoring Maintain driver profiles, licenses, certifications, and shift records Monitor behavior (e.g., speeding, idle time) with telematics integration Alert system for upcoming license renewals or training requirements Real-Time Tracking of Vehicles and Assets Live GPS tracking of vehicles and critical assets for route visibility, ETA estimation, and theft prevention Centralized Order Processing and Dispatching Consolidate orders from various sales channels into one dispatch queue Auto-assign deliveries to appropriate vehicles or partners based on rules Real-time dispatch dashboard with status monitoring Delivery Scheduling and Tracking Allow customers to select preferred delivery time slots Real-time tracking of delivery progress with ETA updates SMS/Email notifications for dispatch, delays, and arrival Proof of Delivery and Electronic Signature Capture Capture digital signatures, photos, or QR code scans on mobile devices Auto-upload signed delivery receipts into ERP records Support for contactless delivery workflows 03 Order & Delivery Management 02 Shipment & Freight Management Route Planning and Optimization Route suggestions to minimize delivery time and fuel usage Considerations for traffic, weather, delivery time windows, and vehicle type Load Planning and Cargo Tracking Optimize load distribution based on vehicle capacity and delivery schedule Track cargo condition and location using IoT or barcode scanning Handle mixed-loads and multi-drop deliveries Freight Cost Calculation and Billing Auto-calculate charges based on distance, weight, route, and fuel cost Generate invoices and integrate with financial modules Manage rate agreements with carriers and customers 04 Compliance & Safety Management Regulatory Compliance Tracking Maintain documentation for customs, transportation permits, and certifications Automatic flagging of missing or expired documents Country- and region-specific compliance templates Safety Incident Reporting and Management Log and investigate vehicle incidents, breakdowns, and safety violations Generate corrective action reports and analyze trends over time Driver Hours and Documentation Management Track driver working hours and breaks to comply with labor and driving laws Digital logbooks for daily inspection reports and duty logs Construction & Projects Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Subcontractor Management Contract Creation & Scope Definition Digital Contract Templates: Standardized forms with clauses for scope, timelines, penalties, and payment terms. Scope Breakdown: Define deliverables by work type (e.g., electrical, HVAC, finishing) and link them to the project’s BOQ/WBS. Linked Milestones: Attach each scope item to specific project phases for automated progress tracking. Approval Workflow: Multi-level approvals (PM, finance, legal) before contract activation. Document Control: Version history for contract revisions and amendments. Subcontractor Billing & Progress Payment Tracking Progress Claim Management: Subcontractors submit billing claims (percentage complete or quantity-based) through the ERP. Automated Verification: Compare claims against site progress data and approved work. Retention Deduction: Automatically withhold the agreed retention percentage from each payment. Integration with Finance: Approved payments flow into accounts payable; supports multi-currency if needed. Variation Order Handling: Adjust billing amounts for approved changes in scope. Performance Monitoring Against KPIs KPI Library: Define performance metrics such as on-time delivery, defect rate, safety compliance, and productivity. Automated Data Capture: Pull metrics from DPRs, inspection reports, and project schedules. Scorecards & Dashboards: Visual representation of each subcontractor’s performance over time. Penalty/Reward Triggers: Apply penalties for delays or award bonuses for early completion. Vendor Ranking: Maintain a historical performance database for future tendering decisions. Retention Money Management Retention Percentage Setup: Define retention rates per contract Automated Calculation: Deduct retention from each payment automatically. Retention Ledger: Track withheld amounts for each subcontractor and project. Release Scheduling: Set automatic release dates after milestone completion or defect liability period. Compliance Check: Verify no outstanding defects/issues before releasing retention. 02 Project & Job Cost Management Project Budgeting & Forecasting (Estimate vs. Actual Costs) Initial Budget Setup: Create detailed budgets at project, phase, or activity level, using BOQ or estimate data. Forecasting Tools: Predict future costs based on work completed, inflation, material price changes, and delays. Dynamic Updates: Automatically adjust forecasts when scope changes or variation orders are approved Visual Reports: Graphical view of estimated vs. actual costs with alerts for overages. Integration with Procurement: Real-time cost updates as POs are raised and invoices processed. Job Costing by Phase, Activity, or Cost Code Cost Codes/WBS Structure: Define phases (e.g., Foundation, Structure, Finishing) and activities under each phase. Direct & Indirect Costs: Record both direct costs (materials, labor) and indirect costs (overheads, admin). Automated Cost Allocation: Match invoices, payroll, and inventory usage to the correct cost code automatically. Granular Tracking: Drill down to see exact cost breakdown for each project element. Cost Variance Analysis in Real Time Variance Alerts: Automatic notifications when actual cost exceeds budget for any phase or activity. Trend Analysis: Identify recurring cost overruns or savings opportunities. Root Cause Tracking: Link variances to specific causes (delays, material wastage, labor inefficiency). Real-Time Dashboards: Always-updated views for project managers and finance teams. Allocation of Costs to Specific Projects, Sites, or Cost Centers Cross-Charging: Allocate shared resources (equipment, admin) proportionally between projects. Cost Center Budgeting: Assign and monitor budgets per department, team, or site. Integrated Ledger: Post all allocations directly into the ERP’s accounting module. Fabrication & Workshop Optimize Process, Enhance Fabrication efficiency, Quality control, Cost management and Docuemntation 01 Production Planning & Scheduling Detailed Production Scheduling and Capacity Planning Develop daily, weekly, or monthly production schedules based on sales orders, forecasts, and inventory levels Analyze machine, labor, and shift availability to allocate resources effectively Support for both forward (start from current date) and backward (plan from due date) scheduling Visual charts and dashboards for production timelines, constraints, and bottlenecks Work Order Management and Tracking Create, release, and track work orders for each production job or batch Include details such as quantity, BOM, routing steps, assigned operators, and due dates Real-time updates on work order status: Planned → Released → In Progress → Completed → Closed Link work orders to customer orders, projects, or inventory replenishment needs Bill of Materials (BOM) Creation and Version Control Define multi-level BOMs including components, subassemblies, labor, and overhead costs Manage alternative or substitute components for flexibility during shortages Version control to track historical BOM changes and approve revisions Automatically calculate material requirements and costs based on BOM and routing 02 Shop Floor Control Real-Time Monitoring of Production Status and Machine Utilization Live dashboards showing production order status, job progress, and completion rates Integration with IoT devices, sensors, and PLCs to monitor machine performance Alerts for downtime, idle machines, or delays in workflow Visualization of OEE (Overall Equipment Effectiveness) Labor Tracking and Shift Management Time and attendance tracking for shop floor personnel Assign and monitor tasks by operator, machine, or work center Shift planning with coverage optimization and labor forecasting Performance analysis based on output, downtime, and attendance Quality Checks and Defect Tracking In-process and post-production quality checks linked to work orders Visual inspection records, measurement logs, and test criteria Immediate defect logging with root-cause tagging Integration with Quality Management for follow-up actions 03 Maintenance Management Preventive Maintenance (PM) Schedule routine maintenance tasks based on time intervals, usage hours, or production cycles Generate automated work orders with required checklists and spare parts Calendar view for upcoming maintenance tasks by equipment or department Corrective Maintenance (CM) Trigger repair tasks based on real-time equipment failure alerts Track issue source, assigned technician, parts used, and resolution time Prioritize tasks based on severity and production impact Equipment and Asset Management Maintain a complete digital record of all machinery and production equipment Asset registration with specs, serial numbers, warranties, and service history Categorize assets by type, location, department, or criticality Link each asset to related spare parts, manuals, and inspection documents Track asset lifecycle and depreciation (optional integration with Finance) Assign maintenance ownership and responsibilities Downtime Tracking and Reporting Monitor and log downtime events with cause codes (e.g., mechanical, electrical, operator error) Real-time alerts for critical downtime incidents Integration with production and machine sensors (IoT) for automated capture Downtime analysis dashboards showing trends, duration, frequency, and impact 04 Quality Management Quality Control Workflows and Compliance Tracking Define and enforce quality inspection points across production stages Automate pass/fail decisions and hold/release actions Track compliance with ISO, FDA, HACCP, or other industry standards Create workflows for handling deviations and anomalies Inspection Records and Audit Trails Digital storage of inspection results, certificates, and photos Audit trails for all quality actions and user interactions Support for sampling plans, AQL methods, and batch traceability Auto-trigger inspections for specific products, lots, or vendors

POS, Increase Efficiency, customer experience, and data accuracy. SoSME Trade Struggling with inventory management, compliance, efficiency, or data-driven decisions? SoSME Trade helps you overcome these challenges with smart tools built for trading and e-commerce success SoSME ERP - Build for Business. Designed for Impact. Contact ERP Sales Request a Demo SoSME ERP - Design Impact. Build Business. In today’s fast-paced and ever-evolving trading world, staying ahead is not an option — it’s a necessity. With SoSME Trade, you’re equipped to adapt, compete, and thrive. Designed for Trading & E-Commerce All-in-one ERP built for wholesale, retail, and online sales. Main Features SoSME Trade allows trading businesses to streamline operations, automate routine tasks, improve visibility, and make smarter business decisions. Just In Time (JIT) Inventory SoSME trade helps in optimizing inventory levels by calculating demand forecasts and managing stock at ideal levels. Demand Forecasting SoSME Trade can predict future demand based on historical data, market trends, and customer behavior, enabling businesses to prepare better for fluctuations. Batch Tracking & Traceability Trading firms often need to track products from purchase through delivery. SoSME trade provides batch tracking for every product, enabling traceability. Integrated POS SoSME Integrated POS delivers a seamless, user-friendly point-of-sale experience that connects with your entire business system within a single platform. More Features Retail & E-Commerce Increase Efficiency, customer experience, and data accuracy 01 Point of Sales (POS) Seamless Sales Processing at Physical Retail Outlets Fast and intuitive interface for cashiers to process sales, returns, and exchanges. Real-time synchronization with inventory and accounting modules. Barcode scanning and product lookup with pricing and tax rules applied automatically. Offline mode to continue transactions during network outages, with automatic syncing once reconnected. Support for Multiple Payment Methods (Cash, Card, Mobile Wallets) Integration with payment gateways and hardware (e.g., card readers, QR code scanners). Accepts diverse payment options: Cash Debit/credit cards Mobile wallets (e.g., Apple Pay, Google Pay, STC Pay) Gift cards and store credit Split payments (e.g., part cash, part card) Configurable for region-specific tax and payment regulations Customer Loyalty and Membership Management Enroll customers into loyalty programs directly at the POS. Track points, rewards, and promotional eligibility based on purchase history. Offer discounts or free items based on loyalty tiers or accumulated points. Connects to CRM for personalized offers and targeted promotions. Display loyalty status at checkout and apply benefits automatically. Returns and Exchange Handling Centralized return management Exchange processing Customer communication and tracking Automated emails/SMS updates for return status and refund timelines Self-service portal for customers to initiate returns, download labels, and track progress 03 Customer Relationship Management (CRM) Capture customer data, purchase history, and preferences Targeted marketing campaigns and personalized promotions Customer support ticketing and feedback management 05 Order and Fulfillment Management Real-time stock tracking across multiple stores and warehouses Automated reorder alerts and supplier management SKU and barcode management Centralized order processing from all sales channels Shipping and delivery tracking integration Returns and exchange handling 02 Pricing and Promotions Flexible Pricing Rules and Discount Structure Rule-based pricing: Set prices based on quantity, location, customer tier (e.g., retail vs. wholesale), or sales channel. Volume discounts: Automatically apply discounts for bulk purchases (e.g., “Buy 10, get 5% off”). Tiered pricing: Offer progressive price reductions based on purchase quantity thresholds. Time-based pricing: Enable special pricing during specific times (e.g., happy hour, clearance sales). Customer-specific pricing: Assign custom prices or discounts to VIPs, partners, or frequent buyers. BOGO and bundle offers: Create “Buy One Get One” or bundled product discounts with conditional rules. Campaign and Seasonal Promotion Management Promotion calendar: Schedule start and end dates for various campaigns (e.g., Black/White Friday, Eid, Back to School). Multi-channel campaign deployment: Launch unified promotions across POS, website, and mobile app. Auto-activation of promotions: Trigger discounts or price changes automatically during campaign periods. Promo code management: Generate and track the use of promotional codes with usage limits. Performance tracking: Monitor the impact of campaigns in terms of revenue, conversion, and ROI. Cross-Channel Pricing Consistency Centralized pricing engine: Manage all prices from a single control point to reduce errors and maintain consistency. Real-time updates: Ensure instant reflection of price changes across all channels and devices. Channel-aware promotions: Adapt the same promotion logic to work on both online and offline platforms. Customer trust and satisfaction: Prevent pricing mismatches that cause confusion or dissatisfaction. Audit trails: Track pricing changes over time for transparency and compliance. 04 E-Commerce Platform integration Sync product catalog, pricing, and promotions between ERP and online stores Order management across online and offline channels Automated inventory updates after online sales Analytics and Reporting 06 Sales performance by product, store, and channel Customer behavior insights Inventory turnover and demand forecasting

An innovative, scalable solution that adapts to your business needs. It offers customizable features, strong security, responsive support, and a commitment to sustainability—empowering efficient and responsible growth. ​ SoSME Enterprise Resource Planning (ERP) System Features & Security Our experts design smart, innovative and workable solutions that lighten staff workload, accelerate smart decisions for managers, and maximize returns the owners. SoSME ERP - Design Impact. Build Business. Explore ERP modules features SoSME ERP - Design Impact. Build Business. System Characteristics & Security : Security, Traceability, Real time, Scalability, Innovative, Open Integration, & more 01 Innovation Our innovative solutions are designed to empower your organization, making it easier to achieve your goals and stay ahead of the competition. Streamline operations, improve data accuracy, and drive business growth. 02 Scalability Tailor your services to meet your unique business needs. We provide adaptable solutions for various industries, allowing you to scale effortlessly as we together in every step of the way. An innovative, scalable solution that adapts to your business needs. It offers customizable features, strong security, responsive support, and a commitment to sustainability—empowering efficient and responsible growth. 03 Security Protect your sensitive financial data with top-notch security measures. Our integrated solutions ensure seamless collaboration and data flow across your organization. 05 Paperless & Archiving records Go fully digital with secure data archiving linked to every transaction —whether it's an invoice, receipt, approval, contact or system-generated record— All records are stored electronically, eliminating paperwork while ensuring easy retrieval, audit support, and long-term compliance. 07 Compliance Fully compliant with Saudi Arabia’s Zakat, Tax, and Customs Authority (ZATCA) requirements for monthly and quarterly VAT returns, and for E-Invoicing (Phase 1 & 2) - Ability to generate and manage e-invoices in the formats mandated by ZATCA, including QR codes and digital signatures. 09 Customization Our ERP can be tailored to precisely align with your organization’s unique business processes, and user preferences—ensuring the system delivers maximum functionality, seamless usability, and improved operational efficiency across all departments 04 Support Receive dedicated support from our team of experts. Experience the simplicity of our user-friendly interfaces designed to optimize your business operations. 06 Multi-Entity & Multi-Currency Enabling unified reporting across all companies and branches, and managing multiple subsidiaries and legal entities while providing consolidated financial reporting. , delivering consistent and comparable financial insights that help streamline group-level decision-making. 08 Audit Trail Maintain full transparency with real-time logging of all transactions, edits, and deletions. Every transaction, data entry, edit, and deletion is timestamped with user ID for complete traceability. Logs are audit-ready ensuring accountability and supporting internal or external reviews. 10 Flexible Deployment Our ERP offers three flexible deployment options—cloud-based, on-premises, and hybrid for a balanced approach—empowering businesses to choose the model that best aligns with their infrastructure, compliance requirements, and long-term objectives.