Your Ally for the Future Forward-thinking ICT company providing tailored, innovative technology solutions and expert IT consulting to drive sustainable business growth. View More Our Services When Digitization and Sustainability Come Together SoSME is your solution for green digitalization

Looking to streamline operations, elevate guest experiences, and boost profitability — all while staying compliant and sustainable? SoSME Hospitality unites hotels, resorts, restaurants, and Cafés into one connected, easy to manage system. SoSME Hospitality is fully integrated with Tasty Ready. At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Hospitality & Restaurant Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences 01 Point of Sale (POS) for Restaurants Fast Order Entry with Customizable Menus Intuitive touchscreen interface for rapid order input Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options Support for dine-in, takeout, and delivery orders Quick edits and substitutions without restarting the order Table Management and Seating Plans Interactive floor plan with real-time table status (vacant, occupied, reserved) Assign servers to tables for accountability and tips tracking Manage table turns, merge or split tables Waitlist and reservation integration Split Bills, Multiple Payment and Tips Handling Easily split bills by item, guest, or amount Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card) Built-in tipping options with percentage suggestions Auto allocation of tips to servers and shift report . Create, Update, and Price Menu Items Easily Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level). Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials). Link menu items to recipes and ingredients for accurate cost and inventory updates. Multi-language support for international operations. Track Ingredient Usage and Recipe Costing Define standardized recipes with ingredient quantities and yields Track actual vs. expected usage for waste analysis Automatic cost calculation based on ingredient prices Adjust food cost margins and menu pricing with real-time cost fluctuations Seasonal Menu and Special Promotion Management Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks) Activate promotions linked to loyalty programs or sales campaigns Monitor performance of temporary menu items and promotions 03 Menu & Recipe Management 02 Reservations & Customer Management Table Reservations and Waitlist Management Real-time table availability display based on seating plans Accept reservations via phone, POS, website, or mobile app Manage walk-ins and waitlist with estimated wait time notifications Reservation reminders and no-show tracking Customer Profiles, Preferences, and Loyalty Programs Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences) Segment guests for targeted promotions or VIP treatment Track and reward loyalty points, visit frequency, or referrals Feedback Collection and Service Ratings Collect customer feedback via digital receipts, tablets, or post-visit surveys Rate service, food quality, and overall experience Link feedback to specific staff or shifts for performance management 04 Integration Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration Tableside ordering via mobile or tablet, synced directly with kitchen Orders instantly displayed on KDS screens in the kitchen by course and priority Reduce paper tickets with real-time status updates (e.g., in prep, ready, served) Notify waitstaff when orders are ready for delivery to the table Integration with Food Delivery Aggregators Orders from third-party delivery platforms automatically synced into the POS/KDS system. Unified dashboard for managing in-house, takeaway, and aggregator orders in one place. Aggregator-specific tags, delivery times, and order types visible to kitchen and staff. Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms.

You don't have permissions to access this page. Back to site Switch Account

Open Positions Application Form First name* Last name* Email* Phone* Any other position, you would like to submit for future opening? Motivation Letter Upload your Motivation Letter (optional) Upload File Upload your CV* Upload File (CV) Upload any additional information Upload File Any Request / Information Submit

Software Solutions Custom Software Development Mobile and Web Applications Business process optimization tools AR / AV Technologies Read More > AI Solutions AI-powered software: Predictive analytics, personalized recommendations. Generative AI tools. AI for industry-specific. Read More > Cybersecurity Solutions Threat detection: Real-time monitoring and response systems. Biometrics and access management Read More > Cloud Solutions Cloud Computing. Hosting and Storage services Disaster Recovery & backup Read More > When Digitization and Sustainability Come Together SoSME is your solution for green digitalization

Trouble managing your workforce, your subcontractor and job costs? SoSME Project helps you to deliver projects on time, on budget, and to the quality your clients expect. At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Construction & Projects Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Subcontractor Management Contract Creation & Scope Definition Digital Contract Templates: Standardized forms with clauses for scope, timelines, penalties, and payment terms. Scope Breakdown: Define deliverables by work type (e.g., electrical, HVAC, finishing) and link them to the project’s BOQ/WBS. Linked Milestones: Attach each scope item to specific project phases for automated progress tracking. Approval Workflow: Multi-level approvals (PM, finance, legal) before contract activation. Document Control: Version history for contract revisions and amendments. Subcontractor Billing & Progress Payment Tracking Progress Claim Management: Subcontractors submit billing claims (percentage complete or quantity-based) through the ERP. Automated Verification: Compare claims against site progress data and approved work. Retention Deduction: Automatically withhold the agreed retention percentage from each payment. Integration with Finance: Approved payments flow into accounts payable; supports multi-currency if needed. Variation Order Handling: Adjust billing amounts for approved changes in scope. Performance Monitoring Against KPIs KPI Library: Define performance metrics such as on-time delivery, defect rate, safety compliance, and productivity. Automated Data Capture: Pull metrics from DPRs, inspection reports, and project schedules. Scorecards & Dashboards: Visual representation of each subcontractor’s performance over time. Penalty/Reward Triggers: Apply penalties for delays or award bonuses for early completion. Vendor Ranking: Maintain a historical performance database for future tendering decisions. Retention Money Management Retention Percentage Setup: Define retention rates per contract Automated Calculation: Deduct retention from each payment automatically. Retention Ledger: Track withheld amounts for each subcontractor and project. Release Scheduling: Set automatic release dates after milestone completion or defect liability period. Compliance Check: Verify no outstanding defects/issues before releasing retention. 02 Project & Job Cost Management Project Budgeting & Forecasting (Estimate vs. Actual Costs) Initial Budget Setup: Create detailed budgets at project, phase, or activity level, using BOQ or estimate data. Forecasting Tools: Predict future costs based on work completed, inflation, material price changes, and delays. Dynamic Updates: Automatically adjust forecasts when scope changes or variation orders are approved Visual Reports: Graphical view of estimated vs. actual costs with alerts for overages. Integration with Procurement: Real-time cost updates as POs are raised and invoices processed. Job Costing by Phase, Activity, or Cost Code Cost Codes/WBS Structure: Define phases (e.g., Foundation, Structure, Finishing) and activities under each phase. Direct & Indirect Costs: Record both direct costs (materials, labor) and indirect costs (overheads, admin). Automated Cost Allocation: Match invoices, payroll, and inventory usage to the correct cost code automatically. Granular Tracking: Drill down to see exact cost breakdown for each project element. Cost Variance Analysis in Real Time Variance Alerts: Automatic notifications when actual cost exceeds budget for any phase or activity. Trend Analysis: Identify recurring cost overruns or savings opportunities. Root Cause Tracking: Link variances to specific causes (delays, material wastage, labor inefficiency). Real-Time Dashboards: Always-updated views for project managers and finance teams. Allocation of Costs to Specific Projects, Sites, or Cost Centers Cross-Charging: Allocate shared resources (equipment, admin) proportionally between projects. Cost Center Budgeting: Assign and monitor budgets per department, team, or site. Integrated Ledger: Post all allocations directly into the ERP’s accounting module.

POS, Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences. SoSME Hospitality is fully integrated with Tasty Ready. SoSME Hospitality Looking to streamline operations, elevate guest experiences, and boost profitability — all while staying compliant and sustainable? SoSME Hospitality unites hotels, resorts, restaurants, and Caf és into one connected, easy to manage system. SoSME ERP - Build for Business. Designed for Impact. Contact ERP Sales Request a Demo Tasty The Tasty Ready app is a modern application designed to provide a quick and easy food and beverage ordering experience from various restaurants, with the ability to pay online in a safe and convenient. SoSME Hospitality is fully integrated with Tasty Ready Check Website SoSME ERP - Design Impact. Build Business. SoSME ERP - Build for Business. Designed For Impact In the fast-moving world of hospitality, staying ahead means staying connected, efficient, and guest-focused. SoSME Hospitality equips you to streamline operations, delight guests, and grow your business with confidence. Designed for Small Resorts, Boutique Hotels, Compounds, Restaurants, Cafes and Bars All-in-one ERP connected under one system Main Features SoSME Hospitality allows hotels, resorts, restaurants, and cafés to streamline operations, automate routine tasks, improve visibility, and make smarter business decisions — all from one connected platform Integrated POS & Smart Kitchen Management Run restaurants, cafés, and bars on a fully integrated POS system & Guest Management. Optimize menus with recipe costing and profitability analysis, while keeping kitchen inventory synced to sales in real time — reducing wastage and improving margins. More Features Hospitality & Restaurant Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences 01 Point of Sale (POS) for Restaurants Fast Order Entry with Customizable Menus Intuitive touchscreen interface for rapid order input Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options Support for dine-in, takeout, and delivery orders Quick edits and substitutions without restarting the order Table Management and Seating Plans Interactive floor plan with real-time table status (vacant, occupied, reserved) Assign servers to tables for accountability and tips tracking Manage table turns, merge or split tables Waitlist and reservation integration Split Bills, Multiple Payment and Tips Handling Easily split bills by item, guest, or amount Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card) Built-in tipping options with percentage suggestions Auto allocation of tips to servers and shift report . Create, Update, and Price Menu Items Easily Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level). Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials). Link menu items to recipes and ingredients for accurate cost and inventory updates. Multi-language support for international operations. Track Ingredient Usage and Recipe Costing Define standardized recipes with ingredient quantities and yields Track actual vs. expected usage for waste analysis Automatic cost calculation based on ingredient prices Adjust food cost margins and menu pricing with real-time cost fluctuations Seasonal Menu and Special Promotion Management Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks) Activate promotions linked to loyalty programs or sales campaigns Monitor performance of temporary menu items and promotions 03 Menu & Recipe Management 02 Reservations & Customer Management Table Reservations and Waitlist Management Real-time table availability display based on seating plans Accept reservations via phone, POS, website, or mobile app Manage walk-ins and waitlist with estimated wait time notifications Reservation reminders and no-show tracking Customer Profiles, Preferences, and Loyalty Programs Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences) Segment guests for targeted promotions or VIP treatment Track and reward loyalty points, visit frequency, or referrals Feedback Collection and Service Ratings Collect customer feedback via digital receipts, tablets, or post-visit surveys Rate service, food quality, and overall experience Link feedback to specific staff or shifts for performance management 04 Integration Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration Tableside ordering via mobile or tablet, synced directly with kitchen Orders instantly displayed on KDS screens in the kitchen by course and priority Reduce paper tickets with real-time status updates (e.g., in prep, ready, served) Notify waitstaff when orders are ready for delivery to the table Integration with Food Delivery Aggregators Orders from third-party delivery platforms automatically synced into the POS/KDS system. Unified dashboard for managing in-house, takeaway, and aggregator orders in one place. Aggregator-specific tags, delivery times, and order types visible to kitchen and staff. Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms.

ERP SoSME goes beyond traditional ERP systems. It's not just about running your business better—it's about running it responsibly Our Products Future-proof your business with adaptive solutions We develop innovative, scalable solution that adapts to your business needs from billing and seamless office suites to bespoke custom tech designed for tomorrow. Grow with us at every stage of your business journey. SoSME Fatoura SoSME Office SoSME Solution SoSME Custom SoSME ERP - Design Impact. Build Business. SoSME Custom Build your own world Begin your journey SoSME Custom empowers you to shape a business ecosystem that’s uniquely yours. From tailored workflows and personalized dashboards to fully integrated tools, you decide what fits and how it works. Build your own digital world — where every feature, function, and connection is designed to match your vision and fuel your growth. Unique as Business Needs

Modern ERP systems are no longer one-size-fits-all. Smart, agile ERP solutions are industry-specific, modular, and AI-powered, built to adapt quickly to changing business needs by combining automation, analytics, and real-time data for better decision-making and efficiency At SoSME, we proudly support a wide spectrum of industries with intelligent, scalable, and sustainable ERP, SaaS, and PaaS solutions. Our platform is designed to adapt to the unique operational needs, regulatory environments, and growth ambitions of each sector. Retail & E-Commerce Increase Efficiency, customer experience, and data accuracy 01 Point of Sales (POS) Seamless Sales Processing at Physical Retail Outlets Fast and intuitive interface for cashiers to process sales, returns, and exchanges. Real-time synchronization with inventory and accounting modules. Barcode scanning and product lookup with pricing and tax rules applied automatically. Offline mode to continue transactions during network outages, with automatic syncing once reconnected. Support for Multiple Payment Methods (Cash, Card, Mobile Wallets) Integration with payment gateways and hardware (e.g., card readers, QR code scanners). Accepts diverse payment options: Cash Debit/credit cards Mobile wallets (e.g., Apple Pay, Google Pay, STC Pay) Gift cards and store credit Split payments (e.g., part cash, part card) Configurable for region-specific tax and payment regulations Customer Loyalty and Membership Management Enroll customers into loyalty programs directly at the POS. Track points, rewards, and promotional eligibility based on purchase history. Offer discounts or free items based on loyalty tiers or accumulated points. Connects to CRM for personalized offers and targeted promotions. Display loyalty status at checkout and apply benefits automatically. Returns and Exchange Handling Centralized return management Exchange processing Customer communication and tracking Automated emails/SMS updates for return status and refund timelines Self-service portal for customers to initiate returns, download labels, and track progress 03 Customer Relationship Management (CRM) Capture customer data, purchase history, and preferences Targeted marketing campaigns and personalized promotions Customer support ticketing and feedback management 05 Order and Fulfillment Management Real-time stock tracking across multiple stores and warehouses Automated reorder alerts and supplier management SKU and barcode management Centralized order processing from all sales channels Shipping and delivery tracking integration Returns and exchange handling 02 Pricing and Promotions Flexible Pricing Rules and Discount Structure Rule-based pricing: Set prices based on quantity, location, customer tier (e.g., retail vs. wholesale), or sales channel. Volume discounts: Automatically apply discounts for bulk purchases (e.g., “Buy 10, get 5% off”). Tiered pricing: Offer progressive price reductions based on purchase quantity thresholds. Time-based pricing: Enable special pricing during specific times (e.g., happy hour, clearance sales). Customer-specific pricing: Assign custom prices or discounts to VIPs, partners, or frequent buyers. BOGO and bundle offers: Create “Buy One Get One” or bundled product discounts with conditional rules. Campaign and Seasonal Promotion Management Promotion calendar: Schedule start and end dates for various campaigns (e.g., Black/White Friday, Eid, Back to School). Multi-channel campaign deployment: Launch unified promotions across POS, website, and mobile app. Auto-activation of promotions: Trigger discounts or price changes automatically during campaign periods. Promo code management: Generate and track the use of promotional codes with usage limits. Performance tracking: Monitor the impact of campaigns in terms of revenue, conversion, and ROI. Cross-Channel Pricing Consistency Centralized pricing engine: Manage all prices from a single control point to reduce errors and maintain consistency. Real-time updates: Ensure instant reflection of price changes across all channels and devices. Channel-aware promotions: Adapt the same promotion logic to work on both online and offline platforms. Customer trust and satisfaction: Prevent pricing mismatches that cause confusion or dissatisfaction. Audit trails: Track pricing changes over time for transparency and compliance. 04 E-Commerce Platform integration Sync product catalog, pricing, and promotions between ERP and online stores Order management across online and offline channels Automated inventory updates after online sales Analytics and Reporting 06 Sales performance by product, store, and channel Customer behavior insights Inventory turnover and demand forecasting Hospitality & Restaurant Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences 01 Point of Sale (POS) for Restaurants Fast Order Entry with Customizable Menus Intuitive touchscreen interface for rapid order input Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options Support for dine-in, takeout, and delivery orders Quick edits and substitutions without restarting the order Table Management and Seating Plans Interactive floor plan with real-time table status (vacant, occupied, reserved) Assign servers to tables for accountability and tips tracking Manage table turns, merge or split tables Waitlist and reservation integration Split Bills, Multiple Payment and Tips Handling Easily split bills by item, guest, or amount Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card) Built-in tipping options with percentage suggestions Auto allocation of tips to servers and shift report . Create, Update, and Price Menu Items Easily Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level). Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials). Link menu items to recipes and ingredients for accurate cost and inventory updates. Multi-language support for international operations. Track Ingredient Usage and Recipe Costing Define standardized recipes with ingredient quantities and yields Track actual vs. expected usage for waste analysis Automatic cost calculation based on ingredient prices Adjust food cost margins and menu pricing with real-time cost fluctuations Seasonal Menu and Special Promotion Management Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks) Activate promotions linked to loyalty programs or sales campaigns Monitor performance of temporary menu items and promotions 03 Menu & Recipe Management 02 Reservations & Customer Management Table Reservations and Waitlist Management Real-time table availability display based on seating plans Accept reservations via phone, POS, website, or mobile app Manage walk-ins and waitlist with estimated wait time notifications Reservation reminders and no-show tracking Customer Profiles, Preferences, and Loyalty Programs Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences) Segment guests for targeted promotions or VIP treatment Track and reward loyalty points, visit frequency, or referrals Feedback Collection and Service Ratings Collect customer feedback via digital receipts, tablets, or post-visit surveys Rate service, food quality, and overall experience Link feedback to specific staff or shifts for performance management 04 Integration Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration Tableside ordering via mobile or tablet, synced directly with kitchen Orders instantly displayed on KDS screens in the kitchen by course and priority Reduce paper tickets with real-time status updates (e.g., in prep, ready, served) Notify waitstaff when orders are ready for delivery to the table Integration with Food Delivery Aggregators Orders from third-party delivery platforms automatically synced into the POS/KDS system. Unified dashboard for managing in-house, takeaway, and aggregator orders in one place. Aggregator-specific tags, delivery times, and order types visible to kitchen and staff. Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms. Manufacturing & Production Optimize Process, Enhance production efficiency, quality control, and cost management 01 Production Planning & Scheduling Detailed Production Scheduling and Capacity Planning Develop daily, weekly, or monthly production schedules based on sales orders, forecasts, and inventory levels Analyze machine, labor, and shift availability to allocate resources effectively Support for both forward (start from current date) and backward (plan from due date) scheduling Visual charts and dashboards for production timelines, constraints, and bottlenecks Work Order Management and Tracking Create, release, and track work orders for each production job or batch Include details such as quantity, BOM, routing steps, assigned operators, and due dates Real-time updates on work order status: Planned → Released → In Progress → Completed → Closed Link work orders to customer orders, projects, or inventory replenishment needs Bill of Materials (BOM) Creation and Version Control Define multi-level BOMs including components, subassemblies, labor, and overhead costs Manage alternative or substitute components for flexibility during shortages Version control to track historical BOM changes and approve revisions Automatically calculate material requirements and costs based on BOM and routing 02 Shop Floor Control Real-Time Monitoring of Production Status and Machine Utilization Live dashboards showing production order status, job progress, and completion rates Integration with IoT devices, sensors, and PLCs to monitor machine performance Alerts for downtime, idle machines, or delays in workflow Visualization of OEE (Overall Equipment Effectiveness) Labor Tracking and Shift Management Time and attendance tracking for shop floor personnel Assign and monitor tasks by operator, machine, or work center Shift planning with coverage optimization and labor forecasting Performance analysis based on output, downtime, and attendance Quality Checks and Defect Tracking In-process and post-production quality checks linked to work orders Visual inspection records, measurement logs, and test criteria Immediate defect logging with root-cause tagging Integration with Quality Management for follow-up actions 03 Maintenance Management Preventive Maintenance (PM) Schedule routine maintenance tasks based on time intervals, usage hours, or production cycles Generate automated work orders with required checklists and spare parts Calendar view for upcoming maintenance tasks by equipment or department Corrective Maintenance (CM) Trigger repair tasks based on real-time equipment failure alerts Track issue source, assigned technician, parts used, and resolution time Prioritize tasks based on severity and production impact Equipment and Asset Management Maintain a complete digital record of all machinery and production equipment Asset registration with specs, serial numbers, warranties, and service history Categorize assets by type, location, department, or criticality Link each asset to related spare parts, manuals, and inspection documents Track asset lifecycle and depreciation (optional integration with Finance) Assign maintenance ownership and responsibilities Downtime Tracking and Reporting Monitor and log downtime events with cause codes (e.g., mechanical, electrical, operator error) Real-time alerts for critical downtime incidents Integration with production and machine sensors (IoT) for automated capture Downtime analysis dashboards showing trends, duration, frequency, and impact 04 Quality Management Quality Control Workflows and Compliance Tracking Define and enforce quality inspection points across production stages Automate pass/fail decisions and hold/release actions Track compliance with ISO, FDA, HACCP, or other industry standards Create workflows for handling deviations and anomalies Inspection Records and Audit Trails Digital storage of inspection results, certificates, and photos Audit trails for all quality actions and user interactions Support for sampling plans, AQL methods, and batch traceability Auto-trigger inspections for specific products, lots, or vendors Transportation & Logistics Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Fleet Management Maintenance Scheduling and Fuel Management Preventive maintenance planning based on mileage, usage, or time intervals Fuel consumption monitoring with analytics on efficiency and cost leaks Integration with fuel cards or telematics devices Driver Management and Compliance Monitoring Maintain driver profiles, licenses, certifications, and shift records Monitor behavior (e.g., speeding, idle time) with telematics integration Alert system for upcoming license renewals or training requirements Real-Time Tracking of Vehicles and Assets Live GPS tracking of vehicles and critical assets for route visibility, ETA estimation, and theft prevention Centralized Order Processing and Dispatching Consolidate orders from various sales channels into one dispatch queue Auto-assign deliveries to appropriate vehicles or partners based on rules Real-time dispatch dashboard with status monitoring Delivery Scheduling and Tracking Allow customers to select preferred delivery time slots Real-time tracking of delivery progress with ETA updates SMS/Email notifications for dispatch, delays, and arrival Proof of Delivery and Electronic Signature Capture Capture digital signatures, photos, or QR code scans on mobile devices Auto-upload signed delivery receipts into ERP records Support for contactless delivery workflows 03 Order & Delivery Management 02 Shipment & Freight Management Route Planning and Optimization Route suggestions to minimize delivery time and fuel usage Considerations for traffic, weather, delivery time windows, and vehicle type Load Planning and Cargo Tracking Optimize load distribution based on vehicle capacity and delivery schedule Track cargo condition and location using IoT or barcode scanning Handle mixed-loads and multi-drop deliveries Freight Cost Calculation and Billing Auto-calculate charges based on distance, weight, route, and fuel cost Generate invoices and integrate with financial modules Manage rate agreements with carriers and customers 04 Compliance & Safety Management Regulatory Compliance Tracking Maintain documentation for customs, transportation permits, and certifications Automatic flagging of missing or expired documents Country- and region-specific compliance templates Safety Incident Reporting and Management Log and investigate vehicle incidents, breakdowns, and safety violations Generate corrective action reports and analyze trends over time Driver Hours and Documentation Management Track driver working hours and breaks to comply with labor and driving laws Digital logbooks for daily inspection reports and duty logs Construction & Projects Enhance operational efficiency, gain real-time visibility, and deliver superior customer service. 01 Subcontractor Management Contract Creation & Scope Definition Digital Contract Templates: Standardized forms with clauses for scope, timelines, penalties, and payment terms. Scope Breakdown: Define deliverables by work type (e.g., electrical, HVAC, finishing) and link them to the project’s BOQ/WBS. Linked Milestones: Attach each scope item to specific project phases for automated progress tracking. Approval Workflow: Multi-level approvals (PM, finance, legal) before contract activation. Document Control: Version history for contract revisions and amendments. Subcontractor Billing & Progress Payment Tracking Progress Claim Management: Subcontractors submit billing claims (percentage complete or quantity-based) through the ERP. Automated Verification: Compare claims against site progress data and approved work. Retention Deduction: Automatically withhold the agreed retention percentage from each payment. Integration with Finance: Approved payments flow into accounts payable; supports multi-currency if needed. Variation Order Handling: Adjust billing amounts for approved changes in scope. Performance Monitoring Against KPIs KPI Library: Define performance metrics such as on-time delivery, defect rate, safety compliance, and productivity. Automated Data Capture: Pull metrics from DPRs, inspection reports, and project schedules. Scorecards & Dashboards: Visual representation of each subcontractor’s performance over time. Penalty/Reward Triggers: Apply penalties for delays or award bonuses for early completion. Vendor Ranking: Maintain a historical performance database for future tendering decisions. Retention Money Management Retention Percentage Setup: Define retention rates per contract Automated Calculation: Deduct retention from each payment automatically. Retention Ledger: Track withheld amounts for each subcontractor and project. Release Scheduling: Set automatic release dates after milestone completion or defect liability period. Compliance Check: Verify no outstanding defects/issues before releasing retention. 02 Project & Job Cost Management Project Budgeting & Forecasting (Estimate vs. Actual Costs) Initial Budget Setup: Create detailed budgets at project, phase, or activity level, using BOQ or estimate data. Forecasting Tools: Predict future costs based on work completed, inflation, material price changes, and delays. Dynamic Updates: Automatically adjust forecasts when scope changes or variation orders are approved Visual Reports: Graphical view of estimated vs. actual costs with alerts for overages. Integration with Procurement: Real-time cost updates as POs are raised and invoices processed. Job Costing by Phase, Activity, or Cost Code Cost Codes/WBS Structure: Define phases (e.g., Foundation, Structure, Finishing) and activities under each phase. Direct & Indirect Costs: Record both direct costs (materials, labor) and indirect costs (overheads, admin). Automated Cost Allocation: Match invoices, payroll, and inventory usage to the correct cost code automatically. Granular Tracking: Drill down to see exact cost breakdown for each project element. Cost Variance Analysis in Real Time Variance Alerts: Automatic notifications when actual cost exceeds budget for any phase or activity. Trend Analysis: Identify recurring cost overruns or savings opportunities. Root Cause Tracking: Link variances to specific causes (delays, material wastage, labor inefficiency). Real-Time Dashboards: Always-updated views for project managers and finance teams. Allocation of Costs to Specific Projects, Sites, or Cost Centers Cross-Charging: Allocate shared resources (equipment, admin) proportionally between projects. Cost Center Budgeting: Assign and monitor budgets per department, team, or site. Integrated Ledger: Post all allocations directly into the ERP’s accounting module. Fabrication & Workshop Optimize Process, Enhance Fabrication efficiency, Quality control, Cost management and Docuemntation 01 Production Planning & Scheduling Detailed Production Scheduling and Capacity Planning Develop daily, weekly, or monthly production schedules based on sales orders, forecasts, and inventory levels Analyze machine, labor, and shift availability to allocate resources effectively Support for both forward (start from current date) and backward (plan from due date) scheduling Visual charts and dashboards for production timelines, constraints, and bottlenecks Work Order Management and Tracking Create, release, and track work orders for each production job or batch Include details such as quantity, BOM, routing steps, assigned operators, and due dates Real-time updates on work order status: Planned → Released → In Progress → Completed → Closed Link work orders to customer orders, projects, or inventory replenishment needs Bill of Materials (BOM) Creation and Version Control Define multi-level BOMs including components, subassemblies, labor, and overhead costs Manage alternative or substitute components for flexibility during shortages Version control to track historical BOM changes and approve revisions Automatically calculate material requirements and costs based on BOM and routing 02 Shop Floor Control Real-Time Monitoring of Production Status and Machine Utilization Live dashboards showing production order status, job progress, and completion rates Integration with IoT devices, sensors, and PLCs to monitor machine performance Alerts for downtime, idle machines, or delays in workflow Visualization of OEE (Overall Equipment Effectiveness) Labor Tracking and Shift Management Time and attendance tracking for shop floor personnel Assign and monitor tasks by operator, machine, or work center Shift planning with coverage optimization and labor forecasting Performance analysis based on output, downtime, and attendance Quality Checks and Defect Tracking In-process and post-production quality checks linked to work orders Visual inspection records, measurement logs, and test criteria Immediate defect logging with root-cause tagging Integration with Quality Management for follow-up actions 03 Maintenance Management Preventive Maintenance (PM) Schedule routine maintenance tasks based on time intervals, usage hours, or production cycles Generate automated work orders with required checklists and spare parts Calendar view for upcoming maintenance tasks by equipment or department Corrective Maintenance (CM) Trigger repair tasks based on real-time equipment failure alerts Track issue source, assigned technician, parts used, and resolution time Prioritize tasks based on severity and production impact Equipment and Asset Management Maintain a complete digital record of all machinery and production equipment Asset registration with specs, serial numbers, warranties, and service history Categorize assets by type, location, department, or criticality Link each asset to related spare parts, manuals, and inspection documents Track asset lifecycle and depreciation (optional integration with Finance) Assign maintenance ownership and responsibilities Downtime Tracking and Reporting Monitor and log downtime events with cause codes (e.g., mechanical, electrical, operator error) Real-time alerts for critical downtime incidents Integration with production and machine sensors (IoT) for automated capture Downtime analysis dashboards showing trends, duration, frequency, and impact 04 Quality Management Quality Control Workflows and Compliance Tracking Define and enforce quality inspection points across production stages Automate pass/fail decisions and hold/release actions Track compliance with ISO, FDA, HACCP, or other industry standards Create workflows for handling deviations and anomalies Inspection Records and Audit Trails Digital storage of inspection results, certificates, and photos Audit trails for all quality actions and user interactions Support for sampling plans, AQL methods, and batch traceability Auto-trigger inspections for specific products, lots, or vendors

Streamline Purchasing and Strengthen Supplier Relationship SoSME ERP’s Procurement & Vendor Management module automates and optimizes the full purchasing cycle — from requisition to payment — while enabling smarter vendor decisions through performance tracking and compliance controls Procurement & Vendor Management Streamline Purchasing and Strengthen Supplier Relationship SoSME ERP’s Procurement & Vendor Management module automates and optimizes the full purchasing cycle — from requisition to payment — while enabling smarter vendor decisions through performance tracking and compliance controls 01 Vendor Management Vendor Master Database Maintain a centralized vendor directory with detailed profiles including contact details, tax IDs, bank accounts, payment terms, categories, and contract history. Vendor Classification & Grouping Segment vendors by type, product category, location, or strategic importance for easier management and reporting. Onboarding & Compliance Manage onboarding workflows, collect documentation, and enforce validation checks for tax, regulatory, or banking information. Performance Monitoring Track supplier KPIs such as delivery accuracy, lead time, quality ratings, and dispute history. Generate scorecards and trend analysis. Contract & Document Management Store and manage supplier contracts, certifications, and communication history with digital archiving and expiry reminders. Vendor Self-Service Portal Enable vendors to update profiles, submit invoices, track payments, and respond to RFQs through a secure online portal. Vendor Communication Tracking Log all email, phone, and system interactions in one place — improving transparency and accountability. 02 Purchasing Management Purchase Requisition & Approval Workflow Employees or departments can raise purchase requests with automated approval paths based on cost centers, budgets, and hierarchy. RFQ & Quotation Comparison Send Requests for Quotation (RFQs) to multiple vendors. Capture responses, compare price and delivery terms, and convert winning quotes into purchase orders. Purchase Order Management Generate purchase orders manually or automatically. Track PO status, revisions, vendor acknowledgments, and expected delivery dates. Recurring Orders & Blanket POs Handle long-term supply agreements or recurring purchases with automatic order generation and tracking against quantity or value limits. Spend Control & Budget Integration Prevent over-purchasing with real-time budget checks, spend visibility, and alerts when limits are exceeded. Purchasing Reports & Insights Analyze procurement performance with reports on purchase trends, vendor lead times, PO cycle time, and category-wise spend. Integrated with Inventory, Finance & Vendor Management Real-time updates to stock, GL accounts, and vendor records ensure consistency across your ERP.