
SoSME Hospitality
Looking to streamline operations, elevate guest experiences, and boost profitability — all while staying compliant and sustainable?
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SoSME Hospitality unites hotels, resorts, restaurants, and Cafés into one connected, easy to manage system.
SoSME ERP - Build for Business. Designed for Impact.
In the fast-moving world of hospitality, staying ahead means staying connected, efficient, and guest-focused.
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SoSME Hospitality equips you to streamline operations, delight guests, and grow your business with confidence.
Designed for Small Resorts, Boutique Hotels, Compounds, Restaurants, Cafes and Bars
All-in-one ERP connected under one system

Main Features
SoSME Hospitality allows hotels, resorts, restaurants, and cafés
to streamline operations, automate routine tasks, improve visibility, and make smarter business decisions —
all from one connected platform
Integrated POS & Smart Kitchen Management
Run restaurants, cafés, and bars on a fully integrated POS system & Guest Management.
Optimize menus with recipe costing and profitability analysis, while keeping kitchen inventory synced to sales in real time — reducing wastage and improving margins.
More Features
Hospitality & Restaurant
Manage Front-of-house operations, accelerate order-taking, Enhance guest experiences
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Point of Sale (POS) for Restaurants
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Fast Order Entry with Customizable Menus
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Intuitive touchscreen interface for rapid order input
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Visual menu with categories, modifiers (e.g., toppings, cooking preferences), and combo options
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Support for dine-in, takeout, and delivery orders
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Quick edits and substitutions without restarting the order
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Table Management and Seating Plans
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Interactive floor plan with real-time table status (vacant, occupied, reserved)
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Assign servers to tables for accountability and tips tracking
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Manage table turns, merge or split tables
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Waitlist and reservation integration
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Split Bills, Multiple Payment and Tips Handling
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Easily split bills by item, guest, or amount
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Support for multiple simultaneous payment types (cash, card, mobile wallet, gift card)
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Built-in tipping options with percentage suggestions
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Auto allocation of tips to servers and shift report.
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Create, Update, and Price Menu Items Easily
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Add and modify menu items with images, descriptions, and custom modifiers (e.g., toppings, spice level).
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Set dynamic pricing based on location, service type (dine-in, delivery), or time (e.g., lunch specials).
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Link menu items to recipes and ingredients for accurate cost and inventory updates.
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Multi-language support for international operations.
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Track Ingredient Usage and Recipe Costing
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Define standardized recipes with ingredient quantities and yields
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Track actual vs. expected usage for waste analysis
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Automatic cost calculation based on ingredient prices
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Adjust food cost margins and menu pricing with real-time cost fluctuations
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Seasonal Menu and Special Promotion Management
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Schedule limited-time offers or seasonal items (e.g., Ramadan menu, summer drinks)
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Activate promotions linked to loyalty programs or sales campaigns
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Monitor performance of temporary menu items and promotions
03
Menu & Recipe Management
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Reservations & Customer Management
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Table Reservations and Waitlist Management
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Real-time table availability display based on seating plans
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Accept reservations via phone, POS, website, or mobile app
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Manage walk-ins and waitlist with estimated wait time notifications
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Reservation reminders and no-show tracking
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Customer Profiles, Preferences, and Loyalty Programs
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Maintain detailed customer profiles (visit history, favorite dishes, dietary preferences)
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Segment guests for targeted promotions or VIP treatment
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Track and reward loyalty points, visit frequency, or referrals
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Feedback Collection and Service Ratings
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Collect customer feedback via digital receipts, tablets, or post-visit surveys
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Rate service, food quality, and overall experience
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Link feedback to specific staff or shifts for performance management
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Integration
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Mobile/Tablet Ordering and Kitchen Display System (KDS) Integration
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Tableside ordering via mobile or tablet, synced directly with kitchen
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Orders instantly displayed on KDS screens in the kitchen by course and priority
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Reduce paper tickets with real-time status updates (e.g., in prep, ready, served)
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Notify waitstaff when orders are ready for delivery to the table
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Integration with Food Delivery Aggregators
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Orders from third-party delivery platforms automatically synced into the POS/KDS system.
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Unified dashboard for managing in-house, takeaway, and aggregator orders in one place.
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Aggregator-specific tags, delivery times, and order types visible to kitchen and staff.
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Auto-synchronization of menu items, prices, availability, and modifiers with delivery platforms.