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SoSME Trade

Struggling with inventory management, compliance, efficiency, or data-driven decisions?
 

SoSME Trade helps you overcome these challenges with smart tools built for trading and e-commerce success

SoSME ERP - Build for Business. Designed for Impact.

In today’s fast-paced and ever-evolving trading world, staying ahead is not an option — it’s a necessity.

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With SoSME Trade, you’re equipped to adapt, compete, and thrive.

Designed for Trading & E-Commerce

All-in-one ERP built for wholesale, retail, and online sales.

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Main Features

SoSME Trade allows trading businesses to

streamline operations, automate routine tasks, improve visibility, and make smarter business decisions.

Just In Time (JIT) Inventory

SoSME trade helps in optimizing inventory levels by calculating demand forecasts and managing stock at ideal levels.

Demand Forecasting

SoSME Trade can predict future demand based on historical data, market trends, and customer behavior, enabling businesses to prepare better for fluctuations.

Batch Tracking & Traceability

Trading firms often need to track products from purchase through delivery. SoSME trade provides batch tracking for every product, enabling traceability. 

Integrated POS

SoSME Integrated POS delivers a seamless, user-friendly point-of-sale experience that connects  with your entire business system within a single platform.

More Features

Retail & E-Commerce

Increase Efficiency, customer experience, and data accuracy 

01

Point of Sales (POS)

  • Seamless Sales Processing at Physical Retail Outlets 

  1. Fast and intuitive interface for cashiers to process sales, returns, and exchanges.

  2. Real-time synchronization with inventory and accounting modules.

  3. Barcode scanning and product lookup with pricing and tax rules applied automatically.

  4. Offline mode to continue transactions during network outages, with automatic syncing once reconnected.

  • Support for Multiple Payment Methods (Cash, Card, Mobile Wallets)

  1. Integration with payment gateways and hardware (e.g., card readers, QR code scanners).

  2. Accepts diverse payment options:

  3. Cash

  4. Debit/credit cards

  5. Mobile wallets (e.g., Apple Pay, Google Pay, STC Pay)

  6. Gift cards and store credit

  7. Split payments (e.g., part cash, part card)

  8. Configurable for region-specific tax and payment regulations

  • Customer Loyalty and Membership Management

  1. Enroll customers into loyalty programs directly at the POS.

  2. Track points, rewards, and promotional eligibility based on purchase history.

  3. Offer discounts or free items based on loyalty tiers or accumulated points.

  4. Connects to CRM for personalized offers and targeted promotions.

  5. Display loyalty status at checkout and apply benefits automatically.

  • Returns and Exchange Handling

  1. Centralized return management

  2. Exchange processing

  • Customer communication and tracking 

  1. Automated emails/SMS updates for return status and refund timelines

  2. Self-service portal for customers to initiate returns, download labels, and track progress

03

Customer Relationship Management (CRM)

  • Capture customer data, purchase history, and preferences

  • Targeted marketing campaigns and personalized promotions

  • Customer support ticketing and feedback management

05

Order and Fulfillment Management

  • Real-time stock tracking across multiple stores and warehouses

  • Automated reorder alerts and supplier management

  • SKU and barcode management

  • Centralized order processing from all sales channels

  • Shipping and delivery tracking integration

  • Returns and exchange handling

02

Pricing and Promotions

  • Flexible Pricing Rules and Discount Structure

  1. Rule-based pricing: Set prices based on quantity, location, customer tier (e.g., retail vs. wholesale), or sales channel.

  2. Volume discounts: Automatically apply discounts for bulk purchases (e.g., “Buy 10, get 5% off”).

  3. Tiered pricing: Offer progressive price reductions based on purchase quantity thresholds.

  4. Time-based pricing: Enable special pricing during specific times (e.g., happy hour, clearance sales).

  5. Customer-specific pricing: Assign custom prices or discounts to VIPs, partners, or frequent buyers.

  6. BOGO and bundle offers: Create “Buy One Get One” or bundled product discounts with conditional rules.

  • Campaign and Seasonal Promotion Management

  1. Promotion calendar: Schedule start and end dates for various campaigns (e.g., Black/White Friday, Eid, Back to School).

  2. Multi-channel campaign deployment: Launch unified promotions across POS, website, and mobile app.

  3. Auto-activation of promotions: Trigger discounts or price changes automatically during campaign periods.

  4. Promo code management: Generate and track the use of promotional codes with usage limits.

  5. Performance tracking: Monitor the impact of campaigns in terms of revenue, conversion, and ROI.

  • Cross-Channel Pricing Consistency

  1. Centralized pricing engine: Manage all prices from a single control point to reduce errors and maintain consistency.

  2. Real-time updates: Ensure instant reflection of price changes across all channels and devices.

  3. Channel-aware promotions: Adapt the same promotion logic to work on both online and offline platforms.

  4. Customer trust and satisfaction: Prevent pricing mismatches that cause confusion or dissatisfaction.

  5. Audit trails: Track pricing changes over time for transparency and compliance.

04

 E-Commerce Platform integration

  • Sync product catalog, pricing, and promotions between ERP and online stores

  • Order management across online and offline channels

  • Automated inventory updates after online sales

Analytics and Reporting

06

  • Sales performance by product, store, and channel

  • Customer behavior insights

  • Inventory turnover and demand forecasting

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